Showing posts with label CMMI Certification. Show all posts
Showing posts with label CMMI Certification. Show all posts

Tuesday, July 2, 2019

CMMI User Story #7: Does your maturity level rating help you win new business?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Today we're highlighting Question #7:

Does your maturity level rating help you win new business?


There is much debate in our industry about the motivations behind adopting the CMMI. Some adopt the Model strictly for marketing reasons. Some are responding to mandates from their customers. And some focus on achieving process improvement and increasing performance. We wanted to understand the experience versus expectation of those who adopted the CMMI.

This question was asked for the first time in the current survey. More than eighty percent of respondents indicated that having a maturity level rating helped win new business.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.






Monday, July 1, 2019

CMMI User Story #5: Did you experience an ROI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories, where we've been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

If you've missed the previous posts, here's a roundup:

Question #1: “Are projects more predictable with the CMMI?” 

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Today we're highlighting Question #5:

Did you experience an ROI?


Adoption of a process infrastructure can be quite costly, yet it is difficult to ascertain an aggregate return on the investment due to the wide degree of variability in products and services produced by the adopters of the CMMI. We wanted to understand the market’s perception of the CMMI and its ROI, and whether users thought it was worth the investment.

Similar to the previous survey, about two-thirds said yes, they had seen an ROI; twenty-six percent had no idea; under ten percent said no. Some who said “neither agree nor disagree” may have been articulating a fear in revealing what they really believed.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Monday, June 24, 2019

CMMI User Story #6: Does your maturity level rating differentiate you from competitors?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI. If you're just joining us, or would appreciate a recap, below are the first five questions we explored, followed by today's question.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Today we're highlighting Question #6:

Does your CMMI maturity level rating differentiate you from competitors?




74% of respondents felt that the CMMI differentiated them from the competition.

Likewise, there are many who adopt the CMMI for the marketing value of standing apart from the competition. We sought to understand the experience versus expectation of those who adopted the CMMI, relative to its ability to help them differentiate.

This question was asked for the first time in the current survey. Close to three-quarters of the respondents said yes, they felt having a maturity level differentiated them from their competitors.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, June 14, 2019

CMMI User Story #4: With the CMMI, are customers happier with your performance?

Dear Readers,

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Today we're highlighting Question #4:

With the CMMI, are customers happier with your performance?


In a strong indicator that the CMMI is delivering on a core promise, sixty-one percent said yes, customers are happier with performance with CMMI, while only ten percent answered in the negative. We wonder whether those who “neither agree nor disagree” have taken any steps to gauge customer satisfaction.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Tuesday, May 21, 2019

CMMI User Story #8: Was your SCAMPI Lead Appraiser easy to work with?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Question #7: “Does your maturity level rating help you win new business?”

Today we're highlighting Question #8:

Was your SCAMPI Lead Appraiser easy to work with?



Organizations often report different experiences with different lead appraisers. We wanted to understand the level of satisfaction with the lead appraiser experience.

As in the previous survey, very few responded that their Lead Appraiser was not easy to work with, or did not know.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

CMMI User Story #9: Was your experience with the CMMI harder than you expected?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Question #7: “Does your maturity level rating help you win new business?”

Question #8: “Was your SCAMPI Lead Appraiser easy to work with?”

Today we're highlighting Question #9:

Was your experience with the CMMI harder than you expected?

Many organizations report that adoption of the CMMI can be quite complex and difficult. We wanted to understand if that difficulty exceeded the expectations of the organizations that adopt the CMMI.

This year there was a dramatic increase in respondents reporting that the experience of adopting CMMI was harder than expected – 74% (up from thirty-nine percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, April 19, 2019

CMMI User Story #3: Did you experience a decrease in defects?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

If you missed the previous posts about the new CMMI User Stories Report, we took a different approach to measuring the success of CMMI adoption. We asked: What do potential adopters and end-users really want to know? What perceptions do adopters, stakeholders, sponsors, shareholders, and customers have? What was their experience with the CMMI?

In the end, over 70 CMMI Users told us what they really think about the CMMI. Their stories are below.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Today we're highlighting Question #3:

Did you experience a decrease in defects?


The CMMI provides guidelines for deploying processes and improvements that lead to improving product quality and reducing defects. We wanted to understand whether organizations actually experienced these benefits through their adoption of the CMMI.

Over two-thirds of the respondents said yes, defects had decreased. Fewer than ten percent said, no, defects had not decreased. Twenty-two percent neither agreed nor disagreed. Surprisingly, the ambivalent response was selected three times more this year than in 2012.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, March 29, 2019

Did you experience an increase in quality and performance?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

If you missed the previous posts, we’ve responded to the demand for information in the industry ("What does the market think about the CMMI today?") by sharing our study of what CMMI users really think about the CMMI. The first question was: “Are projects more predictable with the CMMI?”

Today we're highlighting Question #2:

Did you experience an increase in quality or performance?


The great strength of the CMMI is that it provides organizations with guidelines for increasing performance and improving the quality of product and services. With a market that often focuses on achieving a “level,” we sought to understand whether organizations actually achieved improvements in performance and quality.

A healthy eighty-four percent of respondents said they improved in these areas (up from eighty percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.


Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Monday, March 25, 2019

How do we get teams to embrace CMMI and Agile?

Hey, CMMI Appraiser, we are looking at ways to use the CMMI and Agile to make software and engineering performance even better. This will be a big change for us. What’s the best way to get our folks to buy in? ~ Don V.

Hey, Don,

Great question! Most companies don’t realize that the biggest hurdle to success is how you deploy improvements to the community. It's critical to think about what you're going to do to get people to embrace it and actually use it.


In my experience, the place to start is with training. Upgrade yourself to the latest version of CMMI and Agile, while learning about the intersections between Agile and CMMI, so you can understand how to combine the two and get the best results.

Then let them run with it. Buy-in comes from overcoming obstacles together, having success, and developing a team identity. When people apply what they've learned, and help free the organization from burdensome process debt, unhappy customers, overhead, and compliance ... we call that "being a CMMI Badass."

There are many training options in the marketplace offering to help you. But software and engineering executives and professionals regularly tell us there's something different and unique about our CMMI and Agile training classes. Instead of some of the standard exercises, they participate in things like playing Planning Poker, using Fibonacci sequencing for their estimates, doing Agile program planning, conducting performance retrospectives, and practicing many of the hands-on Agile ceremonies and activities.

For some, the experience can be transformative.

So I'd suggest starting where you'll see the biggest immediate impact on performance, Don. Get your team registered for the latest training in CMMI V2.0 and Agile. They’ll come away knowing how to use CMMI and Agile together, freeing your organization to be great as you know you can be.

Join the CMMI Gang!

April 1-3, 2019: CMMI V2.0 Training

April 4-5, 2019: Agile/CMMI Integration Workshop

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, March 21, 2019

Are projects more predictable with the CMMI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

In response to the demand for information in the industry (What does the market think about the CMMI today?) we are sharing our study of what CMMI users really think about the CMMI.

The study consists of surveying over 70 CMMI users and asking them about their experiences with the CMMI, good and bad. Here’s our first question:

Are projects more predictable with the CMMI?



As more organizations around the world pursue the value that frameworks like the CMMI and Scrum are intended to provide – higher quality products, faster delivery, and predictable, repeatable results – it is not always clear that the benefits are being realized. Measuring a quality such as predictability can be an inexact science.

In our survey, eighty-two percent of respondents indicate that projects are more predictable with the CMMI (up from eighty percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Tuesday, March 12, 2019

What does the market think about the CMMI today?



What does the market think about CMMI?

Yes, that’s still the million dollar question, isn’t it?  Since the last time we did this survey seven years ago, we’ve seen a spin-off to the CMMI Institute, new leadership, new staff members, a fresh marketing approach, and the introduction of the Model upgrade, CMMI V2.0.


Much has changed. But have perceptions changed? To find out, we commissioned the second User Story study. Seventy-seven companies were randomly selected to participate rom the CMMI Institute’s Published Appraisal Results (PARs) All had achieved at least CMMI Maturity Level 2 between 2015 and 2017.

The reason we chose this timeframe was to give the CMMI users some period of time since adoption, allowing for more objectivity.

The survey went out to CEOs, VPs and Quality Assurance Managers of North American companies, large and small. Companies were in the aerospace, defense, finance, transportation, energy and manufacturing industries, and they were all using CMMI-DEV.

We listened to the stories they told about using the CMMI. We captured the data, and analyzed the results.

Like its predecessor, the second edition of the CMMI User Stories Report builds its case on anecdotal data from actual end users. We gathered stories about what’s working and what’s not working with the CMMI, directly from the users themselves.

We will begin posting the results later this week. You are invited to check back regularly as we share results of the CMMI User Story study right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories all at once, simply click to download the free* version of the eBook.

*$9.99 on Amazon.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, February 21, 2019

How can I become a CMMI Badass?

Hey, CMMI Appraiser, how can I become a CMMI Badass? ~ Joey T.

Hey, Joey - the latest class of CMMI Badasses is officially trained, certified, and riding to a town near you!



What is a CMMI® Badass?
  • A CMMI Badass knows the CMMI is a way to super-charge performance, not a test to be compliant with.
  • A CMMI Badass understands that CMMI give you more control over the way you do your work.
  • A CMMI Badass knows that changing your company can't be done with a tool that promises “CMMI compliance in six months or less."
  • A CMMI Badass doesn't care about certificates or "plaque buildup."  It's about the rush of high performance.
  • A CMMI Badass knows that "creating evidence to pass" is a huge waste of time
  • A CMMI Badass knows why the company is adopting CMMI
  • A CMMI Badass captures data about whether or the team is benefiting from the CMMI.

Want to become a CMMI Badass? For the latest training in CMMI v1.3 or CMMI V2.0, you can join the CMMI Gang by signing up for one of our high-speed training classes. Check out the CMMI Badass site here:

www.cmmibadass.com

See you in class!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, Certified Agile Assessor, author, keynote speaker, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students. His new book, Great Big Agile: an OS for Agile Leaders (© 2018), is now available on Amazon.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.


Tuesday, November 20, 2018

Happy Thanksgiving from the CMMI Appraiser's Family to yours!

Dear Readers,

This Thanksgiving, as Mrs. CMMI Appraiser and I sit down at the holiday table with our Little Appraisers, friends, and extended family, we are thankful for all of the opportunities we've had to meet so many companies that are adopting the CMMI for the right reasons.


Yes, by taking the right approach to adopting the CMMI in 2018, organizations are experiencing higher quality, faster delivery, and more predictable, repeatable results. These outcomes are helping the entire industry improve. That's why, looking forward, we feel an even greater sense of gratitude for all those in 2019 who will choose to adopt the CMMI for the right reasons:

  • Because the CMMI is a time-tested, industry-proven model for positive outcomes;
  • Because the CMMI is a framework and set of guidelines for changing behaviors and changing culture;
  • Because the CMMI allows you to do what you are already doing, only better.
Last but not least, we’re grateful for YOU, the Reader. You’re the one who puts these truths in action every day by following the guidance of the CMMI to keep your company on the path to greatness. Ultimately, YOU are what the CMMI is all about, and we couldn’t feel more fortunate than to be sharing this journey with you!

To show our gratitude, we’re offering you a hassle-free download of our popular book, "A Guide to Scrum and CMMI: Improving Agile Performance with CMMI." Originally published by the CMMI Institute, the book is designed to help you learn to maximize your investment in agile and the CMMI. Read, learn and enjoy!

Have a happy Thanksgiving!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, ScrumMaster, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff pioneered agileCMMI, the leading methodology for incremental and iterative process improvement. He has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

For other books about CMMI and Agile, including the soon-to-be-published “Great Big Agile: An OS for Agile Leaders,” visit Jeff’s Author Page on Amazon.

Wednesday, October 31, 2018

Is achieving CMMI ML3 supposed to be scary?

Dear CMMI Appraiser,

Our CMMI Appraiser is scaring us! This whole CMMI certification thing is worse than a tax audit. He’s keeping us in meetings for hours. He is demanding work product evidence for every single sub-practice in the model ... It is so over-engineered and burdensome. Is getting a CMMI ML3 supposed to be like this? ~ Don B.

Don,

Maybe you should have called 911. It sounds like you are under siege!  It’s more than a little eerie that your question comes on Halloween … Done wrong, a CMMI appraisal can be a real nightmare!


I’m not trying to make light of your situation (well, maybe a little - if you don't laugh, you'll cry). But it’s really scary to think that some of my brethren Lead Appraisers are so far off the deep end that they are making the CMMI feel like murder.

The intention of the CMMI is that you gather together, have fun, learn new skills, establish new traditions and come away the better for it. Where, oh where did your sick and twisted CMMI appraiser go wrong?

Let’s set the record straight.

First, as you are experiencing, too many meetings are a productivity KILLER. It’s a pretty good rule of thumb that the more meetings you have, the less you can accomplish. I’ve heard Lead Appraisers say things like, “We need to have a lot of meetings because they need everything clarified face-to-face, or else how can they understand the projects, resolve issues or risks or assumptions or any of those things?”  AAAAAAHHHHHHH!!  Shoot me now!

Somebody call the process police! That explanation is just criminal.

Second, a SCAMPI appraisal is NOT an audit! A good Lead Appraiser is the OPPOSITE of an auditor. The CMMI is a model for continuous improvement, and a Lead Appraiser is tasked with not only ensuring that you’re using the model properly, but that you are getting value out of it, and that your company is using it to become a better or – as I call it – a great company. That’s the bottom line of CMMI.

If your Lead Appraiser is insisting on seeing “work product evidence,” or what they call “artifacts” in CMMI v1.3 for every single sub practice in the model, he’s acting like an auditor. The CMMI does NOT call for an audit of subpractices! Talk about shattering the stillness of the night with blood-curdling screams!

A Lead Appraiser who behaves like an auditor is driving wrong behaviors, wasting money, and making people hate CMMI. He might as well come at you with a machete.

Clearly what’s happening is that your Lead Appraiser is over-engineering what his task is. He probably thinks the way to win business is to force you down a path where you are terrified of him and think you need to memorize everything that’s in the book. Nothing could be further from the truth. There is no reason for anyone in your company to do that.

Don, this may be difficult, but I want you to remain calm. Stay on the line, and know that the practices in the CMMI are valuable guidance for you. They are not things to comply with, as written. They are guidance for you; their job is to help you make yourself incrementally and iteratively better.

A good Lead Appraiser won’t care if you know what the GPs are, by their numbers. All a good Lead Appraiser will care about is: Are you training people? Do you have a process for doing work? Do you have policies? Are you improving as an organization? Are you learning about yourselves?

You need a good Lead Appraiser, Don. Wake up from the nightmare.  Fast. We’ve seen that movie. What a horror show!

[Join us for "Everything You Need to Know about CMMI v1.3" on Friday, November 9th at 2PM. Register for the FREE webinar here.]

Like this blog? Forward to your nearest engineering or software exec! 

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Tuesday, September 11, 2018

Which book is a good start on CMMI, coming from a Scrum/agile background?

Which book is a good start for learning about CMMI coming from a Scrum/agile background? ~ Quora User

Dear Readers – We've been having a lot of fun on Quora.com recently. For those who are new to the social media platform, I've found it to be a place for high-level discourse about (among other interesting topics) engineering strategy and software process improvement. Below is today's response. Enjoy! ~ the CMMI Appraiser

Dear Quora User,

If you’re looking for the definitive “CMMI-Scrum” book, commissioned by the CMMI Institute, you can download my book “The Guide to CMMI and Scrum” free from the CMMI Institute site, or from the Broadsword web site.


Here’s a review with links to a free download: A GUIDE TO SCRUM AND CMMI®: IMPROVING AGILE PERFORMANCE WITH CMMI.

It’s filled with tables and examples for all types of Agile ceremonies and techniques.

Have fun!

Like this blog? Forward to your nearest engineering or software leader!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

Thursday, August 31, 2017

What is the value of an agile organization adopting the CMMI?

Hey CMMI Appraiser – Our software engineering organization is the only one in our company that uses agile. But now we’re being asked to adopt the CMMI. Other than satisfying a customer requirement, is there any value for an agile organization to have a SCAMPI appraisal? ~ Jason A.

Hey, Jason,

For an organization like yours that cares about agile, another way of phrasing your question might be: “How do we maintain and scale our agile approach, while having the resilience to withstand the intense pressure to change as we get larger?”



Because THAT’S the value of an agile organization having a SCAMPI appraisal. Adopting the CMMI allows you to strengthen and scale agile, and make agile resilient to outside forces that would try to force you to change.

You may not have heard this before, but agile and the CMMI are 100% compatible. In fact, CMMI is an important tool for helping agile scale. So the real value of having a SCAMPI appraisal is that it’s a great way to test the strength and resiliency of your agile values, methods and techniques.

I would recommend that agile organizations adopt CMMI, even if your customers weren’t requiring it.  But you have to do it right.

As far as the market, you are correct that most software organizations at defense industry contractors are not agile. Some agile adoption is taking place,  with some experimentation at the small team level. But most have not embraced an agile approach to software development, and I’d say a big reason has to do with their customers.

True, we have seen the federal government show some interest in agile, but it is still a long way from true agile adoption - especially when it comes to agile values like “high-trust,” “collaboration,” and “fail-fast.” As a result, we’ve seen some contractors adopting ceremonies from frameworks like Scrum and XP, but they are more “Scrum-But” than Scrum.

I'ts not the adoption of ceremonies or techniques that makes you agile. It’s whether or not the business has embraced agile values.

Adopting the CMMI will help you find clarity in this regard. During your SCAMPI appraisal, your Lead Appraisal Team will be asking questions that will help define agility in your organization, including:

Are you really agile? What are your values?  How does the team demonstrate them?  Who attends sprint demos?  Your Lead Appraiser will be looking to find out if you're doing it well - or if you're Agile in name only.

Agile is something that you are. It’s a philosophy; it’s a way of thinking; it’s a way of life. To be agile is to adopt agile values, the values of collaboration of personal responsibility, of having the right team members, of failing fast, and the other agile values from the Agile Manifesto.

By contrast, the CMMI is not something you are. The CMMI is something you use to strengthen what you are. In the context of agile, the CMMI helps you strengthen what you are by helping you build a resilient framework. And by embracing lessons of CMMI with agile (or Waterfall or Spiral – or whatever your methodology of choice is) you move closer to being a better company.

So it’s a good thing your customers are asking you to adopt CMMI. Take it as an opportunity to align your agile organization with greatness.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, August 24, 2017

Where do you get the inspiration to successfully lead agile teams?

Hey, CMMI Appraiser – we came across your blog while searching for practical information on how to become more agile, and how to maintain our agility. Where can I get some inspiration for leading teams to embrace all things agile? ~ Zach M.

Hey, Zach – It’s always a pleasure to hear from engineering and software professionals like you who care about agile, engineering strategy and performance innovation.

When searching for inspiration, I turn to Charlie Parker.


Charlie “Bird” Parker was a brilliant, though seriously flawed, pioneer of the American jazz scene. While his personal challenges are well documented, Parker is known as the undisputed master of the idiom, who understood that being great was not simply about being talented. His legacy, regarded by music historians as one of the most powerful in the history of American music, was not an accident. It was arrived at through years of disciplined study, practice, and experimentation, which resulted in the very definition of the art form. But it was not simply about study, nor was it only about a disciplined adherence to structure. Parker knew what so many in software engineering still struggle to understand today: that great accomplishments are achieved through mastering and synthesizing all three elements — talent, learning, and discipline.

What really set Bird apart was his ability to master these concepts with extraordinary agility. When he performed, he heard something very different from the music of his predecessors. While standing firmly on the shoulders of the giants who came before him, he created a new, agile style that catapulted jazz into an entirely new dimension. With its short bursts of creativity, rapid real-time adaptations, and incremental, iterative improvisational character, this style — which came to be known as “be-bop” — would be better described as real-time composition.

Unlike the music that preceded Parker’s 1939 debut, his was incremental and iterative in three dimensions:

The first was internal to the skills of any accomplished musician, who learns to hear the sound in the split-second it takes for it to escape his or her instrument, and then incrementally inspects and adapts the tone, inflection, and pitch — sometimes before the sound wave has even reached the audience.

The second dimension was the real-time collaboration among and between the members of his group: between saxophone and piano, between drums and bass, between piano and guitar, and a continuous build of those collaborations across the ensemble. The magic of be-bop is in the real-time composition created when a group of accomplished players collaborate as a team, fail fast, and deliver the minimum viable product throughout the course of the composition.

Finally, Bird would collaborate with his audience — reading their reaction, inspecting and adapting, and recalibrating his compositions to meet the desires of his fans.

If it sounds as though I’m saying that agile methods have been around a lot longer than Scrum, XP, and the spiral model, I am. While I have immense respect for the authors of the Agile Manifesto, they were 60 years behind Bird.

The lessons from Charlie Parker are as relevant to agile teams today as they were to musicians in the 1940s — most software organizations still struggle with the synthesis of talent, learning, and discipline. It’s not for lack of trying. The landscape is littered with models, techniques, and tools in search of software’s perfect chord, yet we continue to struggle with the processes required to improve productivity and increase the predictability and stability of software projects.

Here's a way to learn more - quickly and easily!

The 2017 Agile Leadership Summit on September 22, 2017 in Washington, D.C. offers a solution to this problem, by presenting a first: A framework for adopting, transforming, and mastering Agility.

At the Summit, you’ll experience a live jazz performance that demonstrates agility, iteration, and excellence right before your eyes. To deepen your learning experience, there will be two fantastic keynotes by industry leaders, and six entertaining vignettes on Agile leadership, craftsmanship, and teaming. Lunch will be served, and you’ll have opportunities to network with other Agile leaders.

Inspired yet? Then join us at the Agile Leadership Summit! You’ll learn from your peers about how to take agile leadership, and your organization, to the next level of agile performance.

More information is available at agilecxo.org.

Portions of this article originally appeared in the Cutter IT Journal.

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, ScrumMaster, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff pioneered agileCMMI, the leading methodology for incremental and iterative process improvement. He has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation , software process improvement and running a successful CMMI program.

To download eBooks about CMMI, including the complete “CMMU Users Stories,” visit Jeff’s Author Page on Amazon.

How do we satisfy our State Government client who is asking us to “be more agile?”

Hey CMMI Appraiser,

We are working with the CIO of our State Agency, who is a big believer in organizational performance improvement and is always pushing us to be better. He just came back from NASCIO and heard that vendors need to start being "agile." Our team is smart and talented. We do daily meetings, collaborate, and meet with our customer all the time. Isn't this ok?  If not this, what is agile? ~ S.T 

Hey, ST,



Thank you for writing in.  Different people mean different things when they say they want to be agile. Let's dive into this.

When people say, "be more agile," sometime they mean, "deliver faster and cheaper." And when (too many) software engineers and developers think about "being more agile," they sometimes think it means, “no oversight or documentation!”

What does it ACTUALLY mean? Agility’s greatest strength, and the reason for its extraordinary success, is an intense focus on learning and adapting. Your customer probably wants you to keep learning and adapting your service to meet his evolving needs.

For you to be agile, then, you need to approach Agile as a student.

OK – now what?

In order to study and learn the discipline of agility, it helps to think of the approach as a three-tiered architecture of Agile Values, Agile Methods and Agile Techniques.

1. Agile Values

This tier defines the values that we agree to embrace. Our values are the things that are most important to us. These are the things that your organization needs to stay focused on, and your customer wants you to stay focused on.

Some of these agile values are transparency, collaboration, hiring the right people, fail-fast, inspect and adapt, share the work, and others.  The most commonly discussed values can be found at http://agilemanifesto.org/.

Side note: recently when I presented about Agile Values at a conference, a skeptical manager approached me and insisted that traditional Waterfall-style projects can easily have these same values.

I said, “That’s true. And guess what? When they do, they just called well-run projects!”  These values are universal. Unfortunately, "waterfall" methods and techniques don't always align well, or "trace," to the values.  So that's why we have . . .

2. Agile Methods

The second tier in the Agile architecture defines the WAY we do work - sequence, events, and ceremonies - and that WAY is derived from the values in Tier 1. All of the methods selected should adhere to the values. We call this having "values traceability."

Clients who work with Broadsword often hear me talk about "the WAY." Your "way" is derived from the values and methods use choose to select and embrace

Methods describe the sequence, interfaces, style, and the workflow of much of what we do. In this context, I use the words "method" or "framework" while I'm working with our clients. I think of them as synonymous.

In an Agile environment, the most common methods (frameworks) are Scrum, Extreme Programming, Spiral and Crystal, with the first two being the most prevalent.

For example, Scrum defines ceremonies, artifacts, and roles, and presents a basic sequence  (sprints, et al) for us to deliver our service or product in the context of values.

3. Agile Techniques

Techniques are the things we do every day, within the selected method, in adherence with the values. There are some techniques that are unique to methods, and some that span the entire family of Agile frameworks.

Techniques normally associated with Agile methods include:

  • retrospectives
  • Backlog grooming ("story time")
  • User Story development
  • Story Point estimation
  • Planning Poker
  • Fibonacci estimation
  • Sprint Review (Demo) 
  • Refactoring
  • Test Driven Development
  • BDD
  • Spring / Iteration Planning

Being the third tier of an integrated architecture, a technique alone, without the corresponding methods and values (such as "we do a daily meeting") does not make you "agile," although it's better than NOT meeting everyday.

As I said above, you need to approach Agile as a student.

If you want to become a student, join us on November 7th @ 8:30 am – November 8th @ 4:00 pm (2 days). Here’s the link: 


Hope to see you in class!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, August 3, 2017

Check out Ask The CMMI Appraiser TV!

That's right!  We're now have our own YouTube Channel!

https://www.youtube.com/channel/UCYOtm0XSGzxoxy8O4ME9XMQ

Below, you’ll find a list of current "Ask The CMMI Appraiser" episodes. Click on the title to view the video, or use the link above to see them all!
Video 25:  What Is CMMI?
Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

CMMI: Do you know what "done" looks like?

Check out this video to see it all drawn out for you: https://youtu.be/_eM1FVFH-04

About once a week my phone rings with a request to "get a level" of CMMI "as soon as possible."

Some of my friends in the CMMI community would chastise me for even entertaining the question and engaging these callers in a helpful conversation - one in particular (you know who you are)  might even slam down the phone (do people even still do that with cell phones?) while yelling "DUMMY!"

It goes without saying that the true purpose of CMMI is to serve as a model for performance improvement, and many say that companies who chase a certificate or plaque (we call this "plaque buildup") are doing nothing good for themselves, and probably damaging their company in the process.  

But I'm not with them on this.  Here's why.

These callers, often company owners, are in a very tight spot. Often they are qualified for the work, sometimes they're even ALREADY doing the work, but then the government (or customer) throw the CMMI requirement at them as a pre-requisite for keeping their revenue coming in.  Many of them have never even heard of CMMI.  I can excuse them for thinking this a tactic meant to unfairly exclude them from winning work for which their are qualified.

Frankly, asking how fast they can get to CMMI MLx is a fair question.  Especially since they don't really have a good feel for what CMMI even is.  They deserve an answer for how to "get it done."

So what does "done" look like?

We recommend starting with an independent, unbiased assessment.  This is a great way to get at the "single source of truth" and bypass all of the emotions, opinions, and roadblocks.  The CMMI has hundreds of nooks and crannies where performance weaknesses can hide, and we want to make sure you understand exactly what is in front of you and what needs to be done.

Once you have that under you belt, you'll have everything you need to put together a "plan-to-achieve." The data tells us that it's not a short process, but if you treat it like a project, and take a deliverable, purposeful approach, it can be done by any company.  Duration depends on a lot of factors: where you are today, resources commitment, sponsorship, and company culture.  I've seen companies take 5 years to get to ML2, and others take 6 months to get to ML3.

As we like to say in our business, "it depends." It's impossible to know without getting into the details.  Anyone who tells you otherwise ("sure, I can get you there in 2 months...") is lying.  Or unethical. Or both.

Once the plan is defined, there's some work to do.  You'll design some processes, develop some training, deploy both, and have your projects adopt the improvements.  In some cases, you may change the way you're working altogether.  Along the way we usually provide some training (Introduction to CMMI), workshops, and consulting, and when you're ready.....

We plan your appraisal(s) by selecting projects and people to sample, developing a schedule, documenting the plan, and reviewing/approving it with key stakeholders.  In the background we'll register your appraisal with the CMMI Institute, and make other key preparations.

About 30 days before your scheduled "onsite," we'll conduct some Appraisal Team Training with four or more of your team members, and conduct a Readiness Review.  That's where it all starts.  From there there will be same data collection in preparation for the big day arriving!

The "onsite portion of your appraisal (known as "Phase II") will take place over a week or more, and will include interviews, artifact reviews, and characterization of practices (a kind of "scoring"), all leading up to the development of a final findings report that will spell out the result.

Did you "pass?"  Well - that's up to you.  Good luck!

Check out this video to see it all drawn out for you: https://youtu.be/_eM1FVFH-04

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.