Monday, July 1, 2019

CMMI User Story #5: Did you experience an ROI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories, where we've been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

If you've missed the previous posts, here's a roundup:

Question #1: “Are projects more predictable with the CMMI?” 

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Today we're highlighting Question #5:

Did you experience an ROI?

Adoption of a process infrastructure can be quite costly, yet it is difficult to ascertain an aggregate return on the investment due to the wide degree of variability in products and services produced by the adopters of the CMMI. We wanted to understand the market’s perception of the CMMI and its ROI, and whether users thought it was worth the investment.

Similar to the previous survey, about two-thirds said yes, they had seen an ROI; twenty-six percent had no idea; under ten percent said no. Some who said “neither agree nor disagree” may have been articulating a fear in revealing what they really believed.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit for more information about running a successful CMMI program.

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