Showing posts with label Agile training. Show all posts
Showing posts with label Agile training. Show all posts

Tuesday, July 2, 2019

CMMI User Story #7: Does your maturity level rating help you win new business?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Today we're highlighting Question #7:

Does your maturity level rating help you win new business?


There is much debate in our industry about the motivations behind adopting the CMMI. Some adopt the Model strictly for marketing reasons. Some are responding to mandates from their customers. And some focus on achieving process improvement and increasing performance. We wanted to understand the experience versus expectation of those who adopted the CMMI.

This question was asked for the first time in the current survey. More than eighty percent of respondents indicated that having a maturity level rating helped win new business.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.






Monday, July 1, 2019

CMMI User Story #5: Did you experience an ROI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories, where we've been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

If you've missed the previous posts, here's a roundup:

Question #1: “Are projects more predictable with the CMMI?” 

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Today we're highlighting Question #5:

Did you experience an ROI?


Adoption of a process infrastructure can be quite costly, yet it is difficult to ascertain an aggregate return on the investment due to the wide degree of variability in products and services produced by the adopters of the CMMI. We wanted to understand the market’s perception of the CMMI and its ROI, and whether users thought it was worth the investment.

Similar to the previous survey, about two-thirds said yes, they had seen an ROI; twenty-six percent had no idea; under ten percent said no. Some who said “neither agree nor disagree” may have been articulating a fear in revealing what they really believed.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Monday, June 24, 2019

CMMI User Story #6: Does your maturity level rating differentiate you from competitors?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI. If you're just joining us, or would appreciate a recap, below are the first five questions we explored, followed by today's question.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Today we're highlighting Question #6:

Does your CMMI maturity level rating differentiate you from competitors?




74% of respondents felt that the CMMI differentiated them from the competition.

Likewise, there are many who adopt the CMMI for the marketing value of standing apart from the competition. We sought to understand the experience versus expectation of those who adopted the CMMI, relative to its ability to help them differentiate.

This question was asked for the first time in the current survey. Close to three-quarters of the respondents said yes, they felt having a maturity level differentiated them from their competitors.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, June 14, 2019

CMMI User Story #4: With the CMMI, are customers happier with your performance?

Dear Readers,

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Today we're highlighting Question #4:

With the CMMI, are customers happier with your performance?


In a strong indicator that the CMMI is delivering on a core promise, sixty-one percent said yes, customers are happier with performance with CMMI, while only ten percent answered in the negative. We wonder whether those who “neither agree nor disagree” have taken any steps to gauge customer satisfaction.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Tuesday, May 21, 2019

CMMI User Story #8: Was your SCAMPI Lead Appraiser easy to work with?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Question #7: “Does your maturity level rating help you win new business?”

Today we're highlighting Question #8:

Was your SCAMPI Lead Appraiser easy to work with?



Organizations often report different experiences with different lead appraisers. We wanted to understand the level of satisfaction with the lead appraiser experience.

As in the previous survey, very few responded that their Lead Appraiser was not easy to work with, or did not know.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

CMMI User Story #9: Was your experience with the CMMI harder than you expected?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Question #3: “Did you experience a decrease in defects?”

Question #4: “With the CMMI, are customers happier with your performance?”

Question #5: “Did you experience an ROI?”

Question #6: “Does your maturity level rating differentiate you from competitors?”

Question #7: “Does your maturity level rating help you win new business?”

Question #8: “Was your SCAMPI Lead Appraiser easy to work with?”

Today we're highlighting Question #9:

Was your experience with the CMMI harder than you expected?

Many organizations report that adoption of the CMMI can be quite complex and difficult. We wanted to understand if that difficulty exceeded the expectations of the organizations that adopt the CMMI.

This year there was a dramatic increase in respondents reporting that the experience of adopting CMMI was harder than expected – 74% (up from thirty-nine percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, April 19, 2019

CMMI User Story #3: Did you experience a decrease in defects?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

If you missed the previous posts about the new CMMI User Stories Report, we took a different approach to measuring the success of CMMI adoption. We asked: What do potential adopters and end-users really want to know? What perceptions do adopters, stakeholders, sponsors, shareholders, and customers have? What was their experience with the CMMI?

In the end, over 70 CMMI Users told us what they really think about the CMMI. Their stories are below.

Question #1: “Are projects more predictable with the CMMI?”

Question #2: “Did you experience an increase in quality or performance?”

Today we're highlighting Question #3:

Did you experience a decrease in defects?


The CMMI provides guidelines for deploying processes and improvements that lead to improving product quality and reducing defects. We wanted to understand whether organizations actually experienced these benefits through their adoption of the CMMI.

Over two-thirds of the respondents said yes, defects had decreased. Fewer than ten percent said, no, defects had not decreased. Twenty-two percent neither agreed nor disagreed. Surprisingly, the ambivalent response was selected three times more this year than in 2012.

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Friday, March 29, 2019

Did you experience an increase in quality and performance?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

If you missed the previous posts, we’ve responded to the demand for information in the industry ("What does the market think about the CMMI today?") by sharing our study of what CMMI users really think about the CMMI. The first question was: “Are projects more predictable with the CMMI?”

Today we're highlighting Question #2:

Did you experience an increase in quality or performance?


The great strength of the CMMI is that it provides organizations with guidelines for increasing performance and improving the quality of product and services. With a market that often focuses on achieving a “level,” we sought to understand whether organizations actually achieved improvements in performance and quality.

A healthy eighty-four percent of respondents said they improved in these areas (up from eighty percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.


Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Monday, March 25, 2019

How do we get teams to embrace CMMI and Agile?

Hey, CMMI Appraiser, we are looking at ways to use the CMMI and Agile to make software and engineering performance even better. This will be a big change for us. What’s the best way to get our folks to buy in? ~ Don V.

Hey, Don,

Great question! Most companies don’t realize that the biggest hurdle to success is how you deploy improvements to the community. It's critical to think about what you're going to do to get people to embrace it and actually use it.


In my experience, the place to start is with training. Upgrade yourself to the latest version of CMMI and Agile, while learning about the intersections between Agile and CMMI, so you can understand how to combine the two and get the best results.

Then let them run with it. Buy-in comes from overcoming obstacles together, having success, and developing a team identity. When people apply what they've learned, and help free the organization from burdensome process debt, unhappy customers, overhead, and compliance ... we call that "being a CMMI Badass."

There are many training options in the marketplace offering to help you. But software and engineering executives and professionals regularly tell us there's something different and unique about our CMMI and Agile training classes. Instead of some of the standard exercises, they participate in things like playing Planning Poker, using Fibonacci sequencing for their estimates, doing Agile program planning, conducting performance retrospectives, and practicing many of the hands-on Agile ceremonies and activities.

For some, the experience can be transformative.

So I'd suggest starting where you'll see the biggest immediate impact on performance, Don. Get your team registered for the latest training in CMMI V2.0 and Agile. They’ll come away knowing how to use CMMI and Agile together, freeing your organization to be great as you know you can be.

Join the CMMI Gang!

April 1-3, 2019: CMMI V2.0 Training

April 4-5, 2019: Agile/CMMI Integration Workshop

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, March 21, 2019

Are projects more predictable with the CMMI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories!

In response to the demand for information in the industry (What does the market think about the CMMI today?) we are sharing our study of what CMMI users really think about the CMMI.

The study consists of surveying over 70 CMMI users and asking them about their experiences with the CMMI, good and bad. Here’s our first question:

Are projects more predictable with the CMMI?



As more organizations around the world pursue the value that frameworks like the CMMI and Scrum are intended to provide – higher quality products, faster delivery, and predictable, repeatable results – it is not always clear that the benefits are being realized. Measuring a quality such as predictability can be an inexact science.

In our survey, eighty-two percent of respondents indicate that projects are more predictable with the CMMI (up from eighty percent in 2012).

Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.

*$9.99 on Amazon

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Tuesday, March 12, 2019

What does the market think about the CMMI today?



What does the market think about CMMI?

Yes, that’s still the million dollar question, isn’t it?  Since the last time we did this survey seven years ago, we’ve seen a spin-off to the CMMI Institute, new leadership, new staff members, a fresh marketing approach, and the introduction of the Model upgrade, CMMI V2.0.


Much has changed. But have perceptions changed? To find out, we commissioned the second User Story study. Seventy-seven companies were randomly selected to participate rom the CMMI Institute’s Published Appraisal Results (PARs) All had achieved at least CMMI Maturity Level 2 between 2015 and 2017.

The reason we chose this timeframe was to give the CMMI users some period of time since adoption, allowing for more objectivity.

The survey went out to CEOs, VPs and Quality Assurance Managers of North American companies, large and small. Companies were in the aerospace, defense, finance, transportation, energy and manufacturing industries, and they were all using CMMI-DEV.

We listened to the stories they told about using the CMMI. We captured the data, and analyzed the results.

Like its predecessor, the second edition of the CMMI User Stories Report builds its case on anecdotal data from actual end users. We gathered stories about what’s working and what’s not working with the CMMI, directly from the users themselves.

We will begin posting the results later this week. You are invited to check back regularly as we share results of the CMMI User Story study right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories all at once, simply click to download the free* version of the eBook.

*$9.99 on Amazon.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI program.

Thursday, February 21, 2019

How can I become a CMMI Badass?

Hey, CMMI Appraiser, how can I become a CMMI Badass? ~ Joey T.

Hey, Joey - the latest class of CMMI Badasses is officially trained, certified, and riding to a town near you!



What is a CMMI® Badass?
  • A CMMI Badass knows the CMMI is a way to super-charge performance, not a test to be compliant with.
  • A CMMI Badass understands that CMMI give you more control over the way you do your work.
  • A CMMI Badass knows that changing your company can't be done with a tool that promises “CMMI compliance in six months or less."
  • A CMMI Badass doesn't care about certificates or "plaque buildup."  It's about the rush of high performance.
  • A CMMI Badass knows that "creating evidence to pass" is a huge waste of time
  • A CMMI Badass knows why the company is adopting CMMI
  • A CMMI Badass captures data about whether or the team is benefiting from the CMMI.

Want to become a CMMI Badass? For the latest training in CMMI v1.3 or CMMI V2.0, you can join the CMMI Gang by signing up for one of our high-speed training classes. Check out the CMMI Badass site here:

www.cmmibadass.com

See you in class!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, Certified Agile Assessor, author, keynote speaker, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students. His new book, Great Big Agile: an OS for Agile Leaders (© 2018), is now available on Amazon.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.


Wednesday, December 12, 2018

Happy New CMMI Year!

Dear Readers,

The New Year will bring many new CMMI opportunities for engineering and software leaders and professionals, and this CMMI Appraiser is excited to help you take advantage of it all! Whether you need training in the new CMMI 2.0, CMMI v1.3, or Agile/CMMI integration, feel free to check out our slate of popular CMMI and Agile classes in 2019.

See more info below! 



Class Title: Introduction to CMMI-DEV v1.3

Location: Washington, DC area
Date: February 19-21, 2019

Class Title: CMMI V2.0 Instructor Led One-day Upgrade Class

Location: Washington, DC area
Date: February 22, 2019

Class Title: CMMI-DEV V2.0

Location: Washington, DC area
Date: April 1-3, 2019

Class Title: Agile/CMMI Integration Workshop

Location: Washington, DC area
Date: April 4-5, 2019

See you in class!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, Certified Agile Assessor, author, keynote speaker, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students. His new book, Great Big Agile: an OS for Agile Leaders (© 2018), is now available on Amazon.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

Thursday, November 1, 2018

Can CMMI V2.0 help companies reinvigorate Performance Improvement?

CMMI 2.0 is here. Do you think the new instantiation of the model will reinvigorate the use of CMMI as a tool to help people get better, versus just getting business via contracts? ~ Tom Cagley, SPaMCast

[Editor's Note: On the most recent episode of the Software Process and Measurement Cast (SPaMCast), Tom Cagley and this CMMI Appraiser are talking CMMI V2.0, and how to begin transitioning to and using the new Model upgrade. Listen to the full interview at SPaMCast 512.]

Tom, yes, it appears that CMMI 2.0 is capable of helping companies reinvigorate performance improvement. But I think there's going to be a fairly long transition period. In the last seven or eight years, the industry has spent an awful lot of time and money in gearing up for CMMI v1.3, and understanding finally how to pull it all together, and the new release changes that. CMMI 2.0 changes everything.



I think the transition period is going to be a little rough for companies that are doing reappraisals, which account for about 70% of all appraisals each year. In our case, about 20 or 30 companies that I'm working with are all asking me can they reappraise at CMMI v1.3, because they're just completely oriented around CMMI v1.3, and they don't want to have to make a change.

I also believe that the market for CMMI will continue to be strong in the contractor community and the corporate supplier community, due to mandates, as well as the many things the CMMI Institute is doing to increase awareness that CMMI V2.0 is a performance improvement model. I think we are going to see more and more companies adopting CMMI as an improvement model. And we’ll even see some other use usage modes.

For instance, I'm working with a company that recently bought eight of their largest competitors. They ate up the market. In the process of doing that, they wanted to use CMMI as a way to evaluate capabilities. Since then, we've been hearing from M&A houses in New York, asking us to help them evaluate mergers and acquisitions, using CMMI to evaluate capability. And they're not at all interested in a rating. They don't care about SCAMPI. They never even heard of it. They're looking for someone to go in and give them advice on how to use an improvement model like CMMI to establish a capability roadmap.

Another example: We're seeing a new program that's gone up with the FDA, the brainchild of Kirk Botula at the CMMI Institute, where the FDA has permitted the use of CMMI as an alternative to some of the audits that they were doing, mostly in the pharmaceutical industry. There are some Lead Appraisers specializing in that.

The trend is towards performance improvement. You are starting to see more and more organizations that don't care about ratings when adopting CMMI. I'm not sure that's a result of CMMI V2.0 as much as a result of the Institute reaching out and making that case actively. And for those organizations that respond to that message, I think you're going to see a lot of them adopting CMMI V2.0 as their standard, as opposed to CMMI v1.3.

For folks who are interested getting training on all of the changes in the new model, seats are already filling up for our CMMI 2.0 Training Class this Spring. Learn more about CMMI V2.0 Training, plus our optional Agile/CMMI Integration Workshop on April 1-5, 2019.

# # #

I hope my readers have enjoyed this segment of my interview with Tom Cagley on SPaMCast #512. We'll be talking more about the changes in the new upgrade, CMMI V2.0, in the next segment. Please check back soon.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.


Thursday, October 25, 2018

Why Is CMMI V2.0 a Game-Changer?

Jeff, Why do you consider CMMIV2.0 a game-changer? ~ Tom Cagley, SPaMCast

[Editor's Note: This CMMI Appraiser has had the pleasure of being interviewed many times by Tom Cagley on the Software Process and Measurement Cast (SPaMCast) about CMMI, Agile, and Performance Improvement. On the most recent episode, we're talking CMMI V2.0, and how to begin transitioning to and using the new Model upgrade. Listen to the full interview at SPaMCast 512.]

Tom,

The CMMI Institute is very serious about turning CMMI from a process model into a performance model -- though they haven't quite mastered it yet.


Even so, there has been a lot of progress in CMMI V2.0. In the old Model, CMMI v1.3, we had a bunch of vertical practices like Project Planning, Project Monitoring, and Technical Solutions -- and we still have some of those. But the way the practices are framed now, in V2.0, is much more organized around "threads." 

Previously, instead of threads, we had what you could almost consider “requirements.” These were aspects of the Model that seemed to be saying, “You must do this, you must do this, and you must do this.” It was up to you figure out how to instantiate these requirements at your company level in order to create threads from it so that each one actually manifested as a behavioral outcome, and you could say, "This is how our teams behave."

In CMMI V2.0, they really did a much better job than CMMI v1.3 in representing the "Practice Areas," as they call them now, and the practices within them, in more of a thread-based fashion. Now it's easier to look at it and at least make sense of what they were trying to do. To get to this point, the CMMI Institute re-architected the CMMI around four major areas for CMMI2.0: “Doing, Managing, Enabling, and Improving.”

I always tell my students that another word for process is “work.” Process isn't overhead. Process is actually how work is supposed to happen. Well, in the new Model upgrade, I think the CMMI Institute really took that to heart. Not only did they create the four large categories or areas, but they mapped threads to each area, resulting in 12 different threads. They're calling those “capabilities.” Capabilities are things like ensuring quality, for instance, or engineering and developing products. In CMMI V2.0, the practice areas are grouped together in a manner that the Institute best believed met the intent of that thread. 

This is a complete departure from v1.3. I think the architectural changes alone are a game-changer for those people who either need to implement CMMI for contractual purposes, or for just improvement purposes as they grow and get larger as companies.

If folks are interested getting training on all of the changes in the new model, we are hosting another CMMI 2.0 class this Spring. Feel free to learn more about “CMMI V2.0 Training! – Plus Optional Agile/CMMI Integration Workshop” on April 1-5, 2019.

# # #

I hope my readers have enjoyed this segment of my interview with Tom Cagley on SPaMCast #512. We'll be talking more about the changes in the new upgrade, CMMI V2.0, in the next segment. Please check back soon.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

Friday, October 12, 2018

Why CMMI 2.0?

Jeff, There is a new CMMI in town. What's that all about? Why CMMI 2.0? ~ Tom Cagley, SPaMCast

[Editor's Note: Over the coming weeks, this CMMI Appraiser will be sharing excerpts from a recent conversation with Tom Cagley on the Software Process and Measurement Cast (SPaMCast) about CMMI V2.0, and how to begin transitioning to and using the new Model upgrade. Listen to the full interview at SPaMCast 512.]

Tom, as you know, the CMMI was developed by Carnegie Mellon University’s Software Engineering Institute (SEI) as is a process improvement framework for software and engineering systems, and is currently administered and positioned more as a performance improvement framework by the CMMI Institute. The model is utilized by organizations large and small across the globe to improve capabilities and performance, but there hadn't been an upgrade to CMMI since 2010. Change was overdue.



When the CMMI Institute was spun off by the SCI and Carnegie Mellon into a standalone entity, now owned by ISACA, they were handed an existing product. The challenge was that few people from the Software Engineering Institute made the switch over to the new organization, and so, for a long time, they were really just keeping up in operations mode. They moved over some of the QA folks who looked at appraisals, along with a couple of the technical staff folks, only one of whom remains.

The product they were handed was CMMI v1.3. Everybody in the industry knew that version 1.3 had issues, despite being the defacto standard among the federal government contractors. For starters, it was very academic-focused. I always joke with my classes that v1.3 reads like it was written by 20 PhDs and 25 attorneys.

I believe there was an honest effort to try to make it more clear. But I think what they ended up doing was making it harder to read in the end. It's a particular flaw that has always gotten in the way of more general acceptance.

Another challenge has been that the appraisal method of version 1.3 was pretty heavy duty. As a result, lot of company owners and directors weren't excited about doing CMMI. They wanted to get that accreditation or “CMMI certification” as they called it (the accurate terms is to achieve a "rating"), but found it very difficult.

So not only was the wording ambiguous in many of the 356 practices in Maturity Level 3, but it also was an appraisal method that demanded a very high documentary evidence standard. Every one of those 356 practices required an artifact of some sort. You could have an artifact that spread across many practices, but on the whole appraisals were an exercise in collecting, categorizing and scoring mostly artifacts, and then adding some affirmations or verbal statements towards the end.

This was considered a very heavy, expensive time consuming effort. Companies were spending hundreds of thousands of dollars – sometimes less, sometimes more – in order to achieve that rating, and much of that cost was the appraisal.

So, between somewhat ambiguously worded practices and the way they were architected in the model, and the way the appraisal method was conducted, there was cause for the industry to scream out and say: “Hey, the federal government is going to keep demanding this. This is too much for us and too expensive. We need a better solution.” And that was the driver for change.

Fortunately, the CMMI Institute is blessed by a truly visionary leader, Kirk Botula, for whom I have a great deal of respect. Not only is Kirk a musician, and a fine musician at that, but he has also got a really good eye for the industry, having run a software company prior to joining the Institute. He brought a real industry-focused, consumer-focused view to the CMMI Institute that never existed in the SCI, in my opinion.

The changes started slowly. The industry was slow to react to Kirk’s new kind of approach. They were a little shell-shocked, I think, when they were asked to find out what their customers really wanted. Kirk was masterful at pulling together focus groups. He's traveled the world talking to people, and did a lot of industry research to find out what is it that people want. Then the Institute enlisted the help of partners, lead appraisers, and instructors -- and everyone they could talk to who did this for a living – and got them all to come together and help create this new product. The result was version 2.0.

There was a lot of talk about, “Should this be version 1.4?” Kirk was very clear in saying: No, it shouldn't be. It should be something totally new, totally different. The team worked hard on it, and released a version 2.0 just a couple of months ago.

As of yet, no appraisals have been conducted, but the very first public training class was done a couple of weeks ago and I was fortunate enough to teach that first class. I got to be the first one to stand up and talk about the new model and what was great about it, and honestly, some things that weren't as good as I had hoped. The class went swimmingly, and it really looks like CMMI V2.0 is going to be a game-changer in the industry.

If folks are interested getting training on all of the changes in the new model, we are hosting another CMMI 2.0 class in February. Feel free to learn more about “CMMI V2.0 Training! – Plus Optional Agile/CMMI Integration Workshop” on April 1-5, 2019.

# # #

I hope my readers have enjoyed this segment of my interview with Tom Cagley on SPaMCast #512. We'll be talking more about the changes in the new upgrade, CMMI V2.0, in the next segment. Please check back soon.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

Friday, September 29, 2017

SPaMCast Interview: How has adopting Holacracy changed your view on agile leadership?

Jeff, You recently leveraged, within your own firm, things like Holacracy. How has that changed your view on leadership? ~ Tom Cagley, SPaMCast


[Editor's Note: Over the coming weeks, this CMMI Appraiser will be sharing excerpts from a recent conversation with Tom Cagley on the Software Process and Measurement Cast (SPaMCast) about leadership, and whether leadership is more or less important in today’s Agile world. Listen to the full interview at SPaMCast 456.]

Tom, you and I have talked about our Holacracy journey before. Yes, we are still practicing and getting better at that. It’s a long journey, but one of the things that was really interesting in our embracing of Holacracy has been my realization that it’s so much like an orchestra. So I wasn’t shocked when I realized that we were starting to be successful with it. I said, “This really reminds me of something!” It really reminded me of when I was younger and making my living playing in orchestras. 



There are a lot of similarities. There are very clear role descriptions. People step up to the responsibilities that they have. There's a form of quasi leadership that’s helping you through the process. So many of the concepts in Holacracy are similar to being a professional orchestra musician. It really helped us reinforce the things that I wanted to do with the company, and gave me a language.

When I was introducing a lot of these concepts with my own company, I was having trouble expressing it. I often said to them, "You know, it's like an orchestra. It’s like you’re a section leader, and you’re practicing scales!" And they would all look at me, like, “I get it. Jeff is a little bit eccentric and he’s off on a music binge again.” 

But the cool thing with Holacracy is that it gives me a language that everybody understands. Now when I talk about accountabilities and roles and circles, it's a clear metaphor that makes sense. So I think Holacracy has really helped us establish a language, helped us with the discipline, and helped me get clarity around what I really wanted to do as a firm.

# # #

I hope my readers have enjoyed this segment of my interview with Tom Cagley on SPaMCast #456. We'll be talking more about leadership, and whether leadership is more or less important in today’s Agile world, in the next segment. Please check back soon.

http://spamcast.libsyn.com/spamcast-456-jeff-dalton-agile-leadership

For those interested in a deeper dive into learning about Agile Leadership, please visit agilecxo.org for white papers, infographics, podcasts and performance models to help software and engineering executives guide their organizations to be more agile, from top to bottom.

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.