Showing posts with label process improvement planning. Show all posts
Showing posts with label process improvement planning. Show all posts

Monday, July 11, 2016

Does anyone win at scaling agile?

Hey, CMMI Appraiser, our biggest challenge is scaling agile. Does anyone win at this? ~ Dale K.

Dale, scaling agile is the ultimate win for just about everyone who cares about software process improvement, engineering strategy and performance innovation. When you understand how useful agile values, methods and techniques are for solving business problems, you just want see the whole organization pick it up and run with it.

The good news is, yes, there is a winning way to scale agile ...


But before you get to the high-fives and back slaps, it's always necessary to defend yourself from the nay-sayers. Everyone’s got an opinion, and some engineering and software executives and professionals complain that agile just doesn’t work across the enterprise. They claim agile doesn’t scale. Even when they hear about a tool like the CMMI, which was designed to help companies scale the way they work, they are reluctant to take the first step.

But that’s the cool thing about the CMMI. When adopted properly, it’s the perfect tool for making agile scale across the enterprise. The CMMI gives you the ability to make immediate improvements that strengthen agile in your company, which shores it up for wider adoption.

How does CMMI strengthen agile? By helping you know more about the way you work.

Knowledge is important. Any smart engineering or project manager would agree with that. Knowing how to do something and knowing what to do are very important parts of succeeding, and making the customers happy.

CMMI accelerates that process. It jump starts your knowledge, and makes you much more successful, much quicker.

Example? Let’s pick one of our agile values that we want to scale across the enterprise. Let’s say we want to scale our value of having an agile way of dealing with risk.

The CMMI guides us to ask questions that will help us learn more about how we work. Specific to this value, it guides us to gain more knowledge about the way we deal with risk. So the first CMMI question we need to ask, as we roll this out, is the following:

“What are the methods and techniques that we’re going to use to support the value of having an agile way of dealing with risk?”

It starts with our values. We want to approach risk management iteratively and incrementally. We want to get those issues of risk when they’re young, and deal with them in small pieces. We want to prioritize them and get them out of the way.

The CMMI helps us decide HOW we will do what we WANT to do.

So let’s say Scrum is the tool we are going to use to deal with risk iteratively and incrementally. We plan to execute a Daily Stand-up, where we’re going to be talking about risk.

This is a resilient way of dealing with risk. Our Techniques (Daily Stand-up) support our Methods (Scrum) which support our Values (being a company that deals iteratively and incrementally with issues and risks).

Notice the traceability. Everything we do traces back to why we’re doing it. In this way, the CMMI helps us define HOW we do what we do. It strengthens agile and makes it more resilient, so that it can scale.

So, Dale, scaling agile is enabled by defining our agile values, methods and techniques, and making them stronger and more resistant to change. The CMMI helps us do that.

That’s the winning formula for scaling agile.

If you would like deeper insight on this topic, feel free to join our free webinar, "Scaling and Strengthening Agile" on July 20th.

Sign up here.

Good luck!

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Tuesday, May 24, 2016

How can we get agile and CMMI info from inside the firewall?


We love your blog, but where can we get more information about agile and CMMI? Not everyone can get access to www.asktheCMMIAppraiser.com from inside our firewall.

~ Ron B.

Hey, Ron, fist bump! I love that kind of question. My friend, we are ALL OVER the social media. And on every media outlet we provide a wealth of FREE information about process improvement, performance innovation, agile and CMMI. 

But the first and best place to go is to our main site, www.broadswordsolutions.com. We put a ton of free content there -- videos, webinars, articles and eBooks -- something for every learning style, and it's all free.

You also may want to join us in the steady stream of Twitter updates. For example, let’s scroll through the updates to see what’s going on in our Agile Scrum Training class right now:




In these pics, you can witness the hands-on exercises as folks learn to be Scrum Masters, Scrum Product Owners, or Team members on an agile team.  Some are preparing to sit for the Professional Scrum Master and Professional Scrum Product Owner certification exams from scrum.org.  

This is just a snapshot of one moment in one day.  Following me on Twitter is a great way to get a look at our agile scrum training classes in action, plus a whole bunch of other interesting stuff, every day, all day.

Follow the CMMI Appraiser on Twitter. Click here!

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Tuesday, May 3, 2016

Why Attend Capability Counts 2016? Reason #1: To Make Connections!

Ahoy, shipmates! Capability Counts 2016 is now just days away! The big event happens on May 10-11 in Annapolis, Maryland, and I can't wait to share this experience with you.

You know, having been to Annapolis many times, I’ve seen first-hand their wonderful spirit and passion for adventure. So it should surprise no one that Annapolis was selected as this year’s gathering place for engineering and software executives and practitioners who are passionate about the adventure of performance innovation, process improvement and building capability.

As I put together my list of reasons to attend Capability Counts 2016, I considered that having a great adventure was a combination of building capability (Reason #5), playing agile games (Reason #4), crowning a capability champion (Reason #3) and being with great organizations (Reason #2). It all comes together in Reason #1.

Drum roll please …

Reason #1: Capability Counts 2016 is where you can make connections.



It’s true that, in the past, every SEPG conference and CMMI Congress gave you the chance to be with like-minded professionals who are just as passionate as you are about process and performance improvement. Capability Counts 2016 offers even more. At Capability Counts 2016, you will ...

Connect (or re-connect) with Washington, DC-area customers and clients

We all want to stay connected with our Washington, DC-area customers, but the reality is that everyone’s busy - and America is a big place! We’re solving problems and flying at a hundred miles an hour. It can be hard to slow down and find time to spend together. Well, Capability Counts 2016 gives us that time. The two-day conference offers myriad opportunities to share with your customers why you are so passionate about organizational process and performance improvement, and for them to share the same with you.

Connect (or re-connect) with business partners

There’s no better place than Capability Counts 2016 to form strategic relationships with compatible companies from all around the world. Someday, an opportunity will arise in which you will be glad you have an international partner you can work with and trust. By forming these relationships at Capability Counts 2016, you’ll form strong, personal relationships with potential partners.

What I love is that Capability Counts 2016 offers these rich networking opportunities in addition to the robust technical program. That means you can learn while connecting with familiar faces and starting new relationships.

To me, spending time with quality people is one of the best adventures life has to offer. I hope you’ll join us in Annapolis, and show us how important making connections is to YOU.

TODAY IS THE LAST DAY TO REGISTER ONLINE! SIGN UP HERE.

See you at Capability Counts 2016!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Thursday, April 28, 2016

Why Attend Capability Counts 2016? Reason #2: To Be with Great Organizations!

All hands on deck! We're racing our sloop Improvement into the Harbor of Higher Performance for Capability Counts 2016, the world-renowned capability-building party for the software and engineering industry on May 10-11 in Annapolis.  We need your help to make it a winner!

Haven’t decided to join in on the fun yet?  No problem!  I’ve been counting down my Top 5 Reasons to Attend Capability Counts 2016 to aid your decision-making process. If you missed it ...

Reason #5 is “To Build Capability!”

Reason #4 is “To Play Agile Games!”

Reason #3 is “To Crown a Capability Champion!”

And today we're down to the second reason to be at Capability Counts 2016.  Drum roll please …

Reason #2: Capability Counts 2016 is where you can be with great organizations.


One thing you can count on, at Capability Counts 2016, you’re among friends. We don’t think it’s boastful to share stories of success and capability building. Rather, we want to find out from each other what’s working. So if you are doing something with performance innovation and and process improvement that is really helping put your company on the path to greatness, your peers would love to hear about it.

People will be coming to Capability Counts 2016 from a variety of backgrounds. Some are Certified Lead Appraisers seeking to get better at guiding their customers. Some are CMMI program sponsors who are looking for innovative and creative solutions for delivering on-time, high-quality software to their customers back home. Others are just learning how to spell “CMMI” and "agile" for the first time.

What we all share is a common interest in process, performance, and organizational improvement.

And here’s a shocker. Some of the conference attendees are actively looking for a potential solutions provider. If you are a CMMI Institute Partner, it would probably be a good idea to be at least a little bit visible, would you agree?

One way to increase your visibility is to take advantage of the sponsorship or exhibiting opportunities Capability Counts 2016 offers. Another option is simply to drop anchor and talk with folks about what you do. That’s what we’re there for!

I attended my first SEPG conference many years ago. You know what I’ve been saying ever since? Come to the conference for the technical sessions, but stay for the networking. You never know when you’re talking with your next big client – or your next Partner.

Capability Counts 2016 is a great place to be in the company of great companies.  Register here.

See you at the show!

Need more reasons to go? Stay tuned for Reason #1!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Friday, April 15, 2016

Why Attend Capability Counts 2016? Reason #4: To Play Agile Games!

Ahoy there! The sloop Improvement is all set to sail for the annual conference I like to call the “Greatest Show on Earth!” Yes, Capability Counts 2016 happens on May 10-11 in one of the oldest ports in the New World, Annapolis, Maryland (est. 1649), and we'd love for you to be there!

To help everybody get their sea legs for the event, we decided to count down the Top 5 Reasons to Attend Capability Counts 2016. If you missed it, reason #5 was “To Build Capability!”  Today we’re tacking our course for process improvement and performance innovation with Reason #4.

Drum roll please! Reason #4 is …

Play Agile Games!


Reason #4: Capability Counts 2016 is a place where you can acquire and develop skills while playing agile games

So much is new for Capability Counts 2016. But of all the new events, one of the busiest and most hands-on is sure to be Gamer’s Alley!

Gamer’s Alley

Gamer’s Alley is a fun, competitive environment, where engineering executives and professionals can learn new agile skills in the ultimate learning experience. If you love a test of wits and get fired up over the idea of having a coach helping you win, this is the session for you. You’ll learn more about collaboration, iterative delivery, and continuous improvement in a hands-on environment that leverages CMMI and Agile methods. Your coaches and facilitators are experienced Game Masters who are also CMMI and Agile coaches and instructors. Make sure you stop by and check out concurrent events including the XP Game, the Collaboration Game, and more! There will be prizes and plenty of fun.

Who should come to the Gamer’s Alley Track? Whether you’re just starting your capability journey, learning how to use CMMI in an Agile environment, or a seasoned veteran, you’ll take away valuable lessons that you can use right away.

Here are the bios of the Expert Agile Coaches who will be working with you in Gamer’s Alley:

Jeff Dalton, Broadsword

Pedro Castro Henriques, Strongstep

César Duarte, Scraim & Strongstep

Register here for Capability Counts 2016.

Need more reasons to go? Stay tuned for Reason #3!

Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Thursday, April 7, 2016

Why Attend Capability Counts 2016? Reason #5: To Build Capability!

All hands on deck! It's time to get ready for Capability Counts 2016 in Annapolis, Maryland, on May 10-11!

I’ve got to admit, what's the first thought that flashes through my mind when I think about being in Annapolis next month? Seafood!  Ah, delicious, Maryland Crab Soup! Crab cake sandwiches! Oysters on the half-shell with horseradish and a dash of Old Bay Seasoning. If you love shellfish and authentic, local cuisine, you surely are in for a treat this year. For seafood, Annapolis is heaven on earth.

But just as there is more than one way to crack open a steamed Blue Crab, there are many great reasons to attend Capability Counts 2016. For the days leading up to the conference, I’ll be counting down the Top 5 Reasons to be there. So let’s get started with Reason #5.


Reason #5: Capability Counts 2016 is a place where you can consume vast quantities of knowledge toward building capability (and not gain any weight!)

Yes, based on my past experience with this event I called “The Greatest Show on Earth) (f/k/a SEPG conference, f/k/a CMMI Congress), attendees of Capability Counts 2016 can expect to consume a lot of knowledge about building capability:
  • Expert Insights: You’ll have opportunities to attend presentation after presentation by industry experts from all over the world, and to connect with organizations and individuals looking to build capability and elevate performance. 
  • Special Track: There’s even a special track that helps you learn more about how to start your capability journey and will put you in contact with peers who face business challenges similar to yours.
  • Best Practices: Best of all, you’ll get to acquire best practices and hear success stories from professionals who have decades of experience helping organizations build their capabilities.
It’s a pretty impressive spread. Learning experiences range from formal presentations to tutorials to workshops to informal conversations and social interactions. We’ll share strategies and tactics, tips and techniques, best practices to adopt, and pitfalls to avoid.  New this year will be a "Gamers' Alley" track and a panel of Capability Challengers (more on these in a future post).  And we’ll have the truly unforgettable experience of building our capability, together.

Yes, Capability Counts 2016 offers a veritable CMMI feast. But what did you expect?  When so many great people bring to the table their passion for process improvement, performance innovation and CMMI, it’s an all-you-can-consume buffet.

Sign up for Capability Counts 2016.

Need more reasons to go? Stay tuned for Reason #4!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Wednesday, April 6, 2016

Can I take a CMMI Training class in San Diego, and get PDUs?

Hey, CMMI Appraiser ... Help! My boss says I need to take a CMMI Training class in San Diego. Can I do that? Also, as a PMP, I’m interested in knowing whether there will be any PDUs for your classes ~ Paul F.

Hey, Paul … yes, and yes!  (Don't you love it when the answer is Yes?  If only everything in life was so affirmative!)

Designed for executives, engineers and business professionals, our CMMI Training classes help participants learn use the CMMI as a set of guidelines to improve organizational performance, as well as how to design a flexible architecture for continuous process improvement. YES, we have a class in San Diego in June, and YES, you can receive 21 PDUs towards your PMP certification upon completion. So join us!



Register here: Introduction to CMMI-DEV Training
June 1 @ 8:00 am - June 3 @ 5:00 pm
San Diego, CA

As you may know from your boss, Paul, Introduction to CMMI Training classes are required for those who wish to participate in a SCAMPI Appraisal, want to enroll in Intermediate Concepts of CMMI, and/or undergo SCAMPI Lead Appraiser training or CMMI Instructor training. they are recommended for anyone with an interest in improving software and engineering performance. This 3-day class is hands-on, interactive, and a whole lot of fun, so sign up and tell a friend!

We hope to see you in San Diego!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Monday, March 28, 2016

CMMI Certification - what is it and how do I get it?

Hey, CMMI Appraiser, my boss asked me to look into a CMMI Certification. What is it and how do I get it? ~ Neil S.

Hey, Neil, what a great question!

The Capability Maturity Model Integration (CMMI) is more popular than ever. Given the increasing rate at which the Model is being adopted, sometimes we find ourselves so deep in conversations about organizational performance innovation and software process improvement that we forget that there are new people coming onboard every day. They hear their bosses tell them to find out about something called “CMMI certification” and go to Google for clues. So, welcome, Neil. The party’s just getting started!


That’s right, I said party! As a certified SCAMPI Lead Appraiser who has worked in the industry for many years, I’ve come to think of the CMMI as one big party, and everyone is invited!

Now, to answer your question, to begin with, the CMMI Institute discourages the phrase "CMMI certification" and instead likes us to refer to a company as having "achieved CMMI Level 2" (or Level 3, Level 4, Level 5). Note that organizations achieve CMMI, people do not. 

Many people use to the phrase "CMMI certification," so you often see it in the metatags of sites (like this one, Broadsword's, and the CMMI Institute's). But the truth is, you "achieve" a level of CMMI by building, deploying, and managing a process within your engineering and project management organizations that reflects the best-practices identified in the process areas of the CMMI model. Once institutionalization is apparent, you bring in a CMMI Institute-authorized SCAMPI Lead Appraiser to lead you through a SCAMPI Appraisal.

Depending on the appraisal type you select, it will result in either a gap analysis or a set of formal findings that identify your company as having achieved (or not achieved) CMMI Level 2, CMMI Level 3, Level 4 or Level 5.

So, while the phrase “CMMI certification” is common on Web sites and conversations throughout the industry, a better question is as follows: “How do we achieve a CMMI level rating?”

Let me repeat for clarity. You achieve a CMMI Rating ("a level") by building, deploying, and managing a process architecture within your engineering and project management organizations and you use the best practices identified in the process areas of the CMMI model to make it better. That's it! Once institutionalization is apparent, you can then engage with a CMMI Institute-certified SCAMPI Lead Appraiser to lead you through a SCAMPI Appraisal. For many organizations, it makes sense to work with a CMMI consultant to help you decide when it is best to appraise your organization. There are many certified lead appraiser who can help you as a consultant as well.

But keep in mind: The CMMI is not about getting a CMMI certificate or achieving a CMMI Maturity Level. As I said above, the CMMI is more like a party, an ongoing celebration, a model to help guide you in your quest for becoming a great company … and you’re invited!

For more information, please feel free to visit the Broadsword web site, or check out our webinar, "All about CMMI!"

Webinar: "All about CMMI!"
Date/Time: April 18, 2016 @ noon EDT
Registration: Sign up here.

See you on the webinar!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Wednesday, March 23, 2016

How do we scale our agile approach to dealing with risk?

Hey, CMMI Appraiser – we’re a CMMI Level 3 organization that is trying to scale our value of having an agile way of dealing with risk. Where can we get information that will help support this goal? ~ Dan I.

Hey, Dan,

How cool that you’re taking an agile approach to risk management! Lately I'm seeing more and more CMMI adopters that are learning to take advantage of agile methods for a lighter, leaner approach to solving business problems incrementally and iteratively. For more information about scaling your value of having an agile way of dealing with risk across the enterprise, I recommend signing up for our webinar, “Managing Project Risk.”

One of the key take-aways from the webinar is the strategy of using what we call “CMMI questions” to scale your approach to addressing risk. CMMI questions come directly from the Model, which guides us to ask questions that will help us learn more about how we work.

For example, specific to this value, risk management, the CMMI guides us to gain more knowledge about the way we deal with risk. So the first CMMI question we need to ask, as we roll this out, is the following:

“What are the methods and techniques that we’re going to use to support the value of having an agile way of dealing with risk?”

It starts with our values. We want to approach risk management iteratively and incrementally. We want to get those issues of risk when they’re young, and deal with them in small pieces. We want to prioritize them and get them out of the way. Asking CMMI questions is a great way to do this.

I invite you to learn more strategies, tips and techniques for scaling your value of having an agile way of dealing with risk, by signing up for our webinar:

Webinar: “Everything You Need to Know: Managing Project Risk!”
Date/Time: Friday, March 25, 2016 @ noon EDT
Registration: Sign up here.

See you on the webinar!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Monday, March 21, 2016

Back by Popular Demand! Our “Process Quality Assurance” webinar

Hey, CMMI Appraiser,

One of the QA people in another division saw a webinar you hosted a few months ago that offered strategies, tips and techniques for improving the company’s quality program using CMMI. I hear it was very useful. Will this webinar air again, and if so, how can we get our people signed up? ~ Alan M.


Alan,

Great to hear someone from your company got value from the webinar! We invest a tremendous amount of time sharing our passion for performance innovation in the form of conference speeches, live seminars, blog posts, podcasts, videos, ebooks, articles, white papers and webinars, so it's always gratifying to get positive feedback. And your question comes at a good time – we’re providing the “Process Quality Assurance” webinar again this week!


Webinar: Everything You Need to Know about Process Quality Assurance!
Date/Time: March 23 @ 12:00 pm - 1:30 pm
Registration: Click here

What’s the webinar about?


On this webinar, CMMI L2 and L3 companies learn an engineering strategy that helps them emphasize quality over compliance, establish a structure for collecting improvement data, align the processes with the people who are using them. The upshot? You’ll know what it takes to drive higher quality and get greater results from your quality program.

Who is the webinar for?

The “Process Quality Assurance” webinar is designed to help CMMI L2 and L3 businesses that are …
  • Living in fear of the auditing process
  • Improperly focused on tracking incidences of non-compliance
  • Failing to get any better
What’s in it for YOU?

The “Process Quality Assurance” webinar helps businesses that want to …
  • Transform your quality program into something that actually helps the company improve
  • Gain visibility on how work in your company gets done
  • Understand what tools and standards your people really want to be successful
  • Create an environment in which quality resources are valuable partners on projects
  • Reduce the number of risks on your projects and forget the number of non-compliances game 
  • Build better products than your competitors who have a lot of chaos, late and over budget projects, too many meetings and unhappy customers
... and much more!

Take the first step to having a quality assurance program that works for you, not against you. Sign up for “Process Quality Assurance” today!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.


Friday, March 11, 2016

Is CMMI just one giant headache?

Hey, CMMI Appraiser, you know what I don’t get? Why people like you are convincing people like my boss that we should look at adopting CMMI, even though, our customers are not requiring that we adopt it. Who needs this headache? Seriously! ~ Tom B.

Tom, you know what I don’t get?

Even in this age of instant, worldwide communications and knowledge-sharing, I don't get why some really smart engineering and software professionals operate as though they have not heard the news that CMMI is 100% about solving business problems.

News flash, Tom!  CMMI doesn’t cause headaches. It cures them!

Look, let's not raise our voices.  I'm not trying to convince you or your boss to do anything. You seem to be laboring under the misconception that the CMMI is this heavy, command and control, document-centric cauldron of hard, dreary work and pure nonsense that tells you how to do your job.

C'mon, man! CMMI has none of that! CMMI does not tell you HOW to do anything. CMMI doesn't “require” anything. CMMI is simply a tool designed to help you solve business problems, including:

  • Change and improve requirements churn and volatility, so that you can spend less time and money on requirements
  • Be on-time and on-budget
  • Motivate your staff and make them better at what they do
  • Understand and deal with risk before it hurts you
  • Avoid having too many meetings, unhappy customers and unpredictable projects

And CMMI can do this whether you choose to be agile, Waterfall, or use any other set of methods.

That's probably why your boss is interested in CMMI, Tom.  Why not get ahead of the curve? Educate yourself on process improvement, performance innovation and CMMI by signing up for our FREE webinar, "All about CMMI” on Monday, March 14.

Click here to sign up.

Hope to see you on the Webinar!

Like this blog? Forward to your nearest engineering or software exec!


Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.

Thursday, March 10, 2016

A single program for CMMI, ISO and A-SPICE -- how does that work?

Hey, CMMI Appraiser. Our team has been reading your CMMI ebooks, and we have a question.  As a CMMI Level 3 supplier to the auto industry, we want to know more about aligning CMMI, ISO/TS and Auto SPICE into a single program for performance innovation. How does that work? ~ John M.

Hey, John,

Thanks for reading my CMMI eBooks!  I really love sharing my passion for performance innovation in conference speeches, live seminars, webinars, blog posts, podcasts, videos, ebooks, articles, white papers and more.  It's so cool that you're finding the ebooks useful!

You know, like you, a lot of companies that are CMMI ML2 or ML3 have been asking about integrating CMMI, ISO 9001 and A-SPICE into a single program for performance innovation.  So many that we created a webinar expressly for this purpose.  On "Integrating CMMI, ISO 9001 and A-SPICE," you'll learn to combine these frameworks and methods innovatively for greater results.


Webinar: Integrating CMMI, ISO 9001 and A-SPICE
Time: Friday, March 11 @ 12-1PM EST
Register: Click here

Why participate in the webinar?  You’ll learn to address practical, real world business problems, such as …

  • How to streamline and strengthen the way you so business
  • How to gain visibility into every aspect of the business
  • How to eliminate duplication and overlap in reporting
  • How to attract and retain top employees
  • How to prevent the loss of business and intellectual capital to competitors


Take the first step to aligning ISO/TS, CMMI and Auto SPICE and having better quality products and greater customer satisfaction. Sign up for “Multi-Model Improvement” today!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information.


Tuesday, March 8, 2016

Our 8th eBook Is Now Available on Amazon: “Just the FAQs”!

Dear Readers,

We’re excited to announce the publication of our 8th agileCMMI eBook: “Just the FAQs, Second Edition”!


In “Just The FAQs, Second Edition” my good friend Pat O’Toole and I join forces to share a series of short stories from different perspectives about CMMI, process improvement, and Agile development. We address common misconceptions, myths, and fundamental misunderstandings that persist with the software and engineering professions. And we have a good time doing it!

Click here for your copy of "Just the FAQs, Second Edition".

“Just the FAQs, Second Edition” is a compendium of stories written in 2015 that have been distributed individually as part of a series, right here on Ask the CMMI Appraiser. The ALL NEW stories are now available in eBook format as a collection. To purchase for 99 cents on Amazon, click here.

What you’ll find in the book:
  • How do the generic practices make us better?
  • What is training capability?
  • How do we develop good PPQA habits?
  • How can we REALLY know how things are going?
  • ... And much, much more!
Get the facts!  "Just the FAQs"!

Like this blog? Forward to your nearest engineering or software exec!

© Copyright 2016: Process Assessment, Consulting & Training and Broadsword Solutions

“Just the FAQs, Second Edition” is written/edited by Pat O’Toole of PACT and Jeff Dalton of Broadsword. Please contact the authors at pact.otoole@att.net and jeff@broadswordsolutions.com to suggest enhancements to their answers, or to provide an alternative response to the question posed. New questions are always welcomed!


Monday, February 29, 2016

Our top competitor is investing in CMMI Training – should we?

Hey, CMMI Appraiser – we’re a fast-growing, goal-driven automotive software supplier that has achieved CMMI Maturity Level 3.  We just found out our top competitor is having every new hire trained in the Model.  What are some of the benefits of CMMI training that we should consider? ~ Dave A.

Hey, Dave,

You've revealed a lot in just a few words.  You are fast-growing, but haven’t protected your investment in your people.  You are a Level 3 company, but haven’t protected your investment in your Performance Improvement Model, the CMMI, which encourages us to train our people, thereby protecting our investment in them.  At this point, I'd say it doesn’t matter what your competitors are doing.  You need to focus on being a great company.

The good news is, that's what the CMMI is all about.  It's about making software and engineering performance better. It’s about improving and changing the way your company behaves, so that you can improve performance, build stronger products and have happier customers.  CMMI training is one of the ways your team learns new behaviors.  It helps you put your company on the path to greatness.

For other benefits of CMMI Training, check out my video, or read the text below:


Benefits of CMMI Training:

• Helps you improve software and engineering performance
• Offers you an approach to remedy consistently late or over-budget projects
• Provides an alternative to working in a "hero culture"
• Guides you to make your work sustainable or scalable

Who Should Take CMMI Training:

• You intend to participate in a SCAMPI Appraisal team
• You wish to become a CMMI Lead Appraiser

Why Our CMMI Training Classes Are Different:

• Learn new sizing techniques by playing Planning Poker
• Practice using Fibonacci sequencing for your estimates
• Form Scrum Teams and apply agile methods, from project planning to retrospectives
• Earn 21 PDU’s (professional development units) while learning about performance improvement

Where to Take a CMMI Training Class:

"Introduction to CMMI" in San Diego, CA
June 1st 8:30 AM – June 3rd 2016 5:00 PM (EDT)

"Introduction to CMMI-DEV Training w/optional Scrum Learning Experience" in Detroit, MI
September 20, 2016 at 8:30 AM - Friday, September 23, 2016 at 5:00 PM (EDT)

"Introduction to CMMI-DEV Training w/optional SVC Supplement" in Washington, DC
October 4, 2016 at 8:30 AM - Friday, October 7, 2016 at 5:00 PM (EDT)

Register for a class today!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy.

Thursday, February 18, 2016

Can we bolt CMMI’s risk management onto our Scrum Teams?

Hey, CMMI Appraiser, 

It’s Bob, from a CMMI certified software engineering company in San Diego California. We’ve been using the CMMI to improve our Scrum Teams’ Daily Standup meetings, and that’s helped us understand what’s being done. Can we bolt on other aspects of the CMMI that don’t exist in Scrum, like risk management? ~ Bob A.

Bob, gee, "bolting on" sounds a little heavy and rigid for a Scrum Team, doesn't it? But I like where you’re going with this. Here’s a better way to say it: when we combine CMMI and Scrum, can we pick aspects of Scrum that we strengthen with the CMMI, based on the needs of our company? Now you’re talking, Bob! The goal is to make both frameworks stronger, in a way that makes sense for your company. Maybe not with bolts.




I’m glad you brought up the Daily Standup example.  In a Daily Standup, every morning, for 15-20 minutes, the team stands together to discuss issues that are important to them. But there is no guidance around things that get talked about, and how things are going. As a result, the impact of the meeting, in terms of insight for management, is pretty weak. The format generally goes as follows:

“Here’s what I am doing.”

“Here’s what I plan to do.”

“Here are the kinds of problems I’m having.”

That’s fine, but it leads an opportunity for many things not being done – such as paying attention to the risk.

This is common everywhere. If you asked your Scrum team, “How do you understand to risk?” they would say, “We do that in the Daily Standup. If somebody has a risk they bring it up.”

This won’t cut it for executives who need solid information about risk to make business decisions. The CMMI offers categories of risks that are important to us (like technical risk, financial risk, and business risk) and provides for brainstorming within these categories, recording them and sharing them with the appropriate stakeholder.

Does that mean ditch Scrum? No! Keep Scrum, and add that type of analysis in Daily Standup maybe once or twice a week.

I’ll give you an example. Here at Broadsword we have clients who discuss risk once a week in their Daily Standup. They use the guided risk management within the CMMI to make their risk discussions more meaningful. And guess what? Management understands where they are with functional requirements. Sounds like a dream, right?

The trick to making this work is not to ditch Scrum or change how Scrum works, but to take the individual Scrum ceremonies involved (things like the Daily Standup or sprint retrospectives) and make them stronger.

We would never try to force a Scrum team to do BPUF, for example, or have status meetings simply because management wants information. That’s how it works in a Waterfall world, but not in Scrum. Take the Daily Standup and leverage it back to improve the information that is being gathered. Use the guidance that the CMMI gives to the constructs of Scrum, instead of trying to change the construct.

What I hope you’ve gained from this conversation, Bob, is that CMMI is fully compatible with Scrum, and can be used to improve agile methods, making your investment in agile both powerful and productive.

If you’d like to know more about applying the CMMI’s Risk Management guidance to Scrum, sign up for the latest webinar in our “Everything You Need to Know” series:

Webinar: “Everything You Need to Know: Managing Project Risk!”

Date: Friday, February 26, 2016 @ noon EST

Registration: Sign up here.


Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, p

Friday, February 12, 2016

Will you be my CMMI valentine?

Dear Readers,

Happy Valentine’s Day!

In lieu of flowers, boxes of chocolates or Hallmark cards on this widely celebrated day of love, your CMMI Appraiser has something even more wonderful that is sure to sweep you off your feet …

Strategies for getting better at what you are ALREADY doing!


Yes, if you LOVE learning new ways to drive process innovation and performance improvement throughout your organization, here are some learning experiences that go right to the heart of the matter:

Monday, 2/15: “All About CMMI” -- This is a great place to start. Find out EVERYTHING you need to know about CMMI by signing up for the introductory webinar.

Wednesday, 2/17: “Agile Transformation” – Learn to take advantage of Agile for a lighter, leaner approach to solving business problems incrementally and iteratively.  Check it out!

Friday, 2/19: “Scaling and Strengthening Agile" -- By participating in this webinar, you'll come away with an understanding of the work that needs to be done to strengthen Agile in a way that makes sense for your organization, while staying true to Agile methods.

All of these learning opportunities are designed to help CMMI-focused companies that are looking for guidance on being lighter and more flexible, as well as Agile teams that are still seeking the kind of results they’ve been hoping for.

What's not to love?  We hope to see you at one or more of these useful learning events.

Do you ADORE this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program.

Thursday, February 11, 2016

Will the combination of CMMI and Scrum work for us?

Dear CMMI Appraiser, What’s the best way to evaluate whether the combination of CMMI and Scrum will work in our environment? We’re a traditional software company that has been appraised at Maturity Level 3.  We serve the federal government and its suppliers in the health care industry, many of whom are “going Agile.”  We want to stay ahead of the curve, but I'm worried that our leadership may be wary of this new idea. ~ Walter S.

Walter,

You ask a great question. Every traditional engineering or software firm needs to ask it from time to time, especially those who have adopted the CMMI.

Will CMMI and Scrum work for you? If it were simply a matter of logic, the answer would be, “Yes, yes, yes!”


Unfortunately, I’ve found that people are not logical when faced with change. Human beings tend to fear new ideas. And combining CMMI and Scrum is definitely a new idea that a lot of people are uncomfortable with, at first.

As you may know from previous posts, this CMMI Appraiser started his career journey as a classical musician.  My first degree was in music.  Hence I use a lot of musical references in my books and keynote speeches, including this quote by the pioneering American composer, John Cage:

"I can't understand why people are frightened of new ideas. I'm frightened of the old ones."

Actually, I can understand why people are uncomfortable with Scrum. The first time I worked on a Scrum Team, I was uncomfortable with it. Now I’m such a big fan that many of our PROCESS projects are using Scrum.

So I feel qualified to offer a couple of suggestions for helping your organization get comfortable with combining CMMI and Scrum.

First, take a look at the CMMI’s Generic Practices, specifically GP2.8 and GP2.10. These GPs guide us to review data about process performance with higher level management. In other words, let’s have a discussion about the following data:

  • How happy are our customers?
  • Do we have a lot of rework here?
  • How productive are our employees?
  • What kind of defects do we have?
  • Do we have over-budget projects or late projects?

The answers may surprise you. They may even frighten you. I was talking with one engineering executive recently who did not even know what the metrics he should be tracking, or even what questions to ask. He was flying blind.  Scary stuff!

Scrum helps us solve some of those problems by building constructs that encourage "information radiation," collaboration, and rapid return on information. Yes, Scrum takes faith and trust to get used to it, but I’d rather do that than continue to do things that haven’t been working. Perhaps your partners would agree that it may be worthwhile to try something a little different.

To learn more about combining CMMI and Scrum, check out our upcoming FREE webinars:

Monday, 2/15: “All About CMMI” -- This is a great place to start. Find out EVERYTHING you need to know about CMMI by signing up for the introductory webinar.

Wednesday, 2/17: “Agile Transformation” – Learn to take advantage of Agile for a lighter, leaner approach to solving business problems incrementally and iteratively.  Check it out!

Friday, 2/19: “Scaling and Strengthening Agile" -- By participating in this webinar, you'll come away with an understanding of the work that needs to be done to strengthen Agile in a way that makes sense for your organization, while staying true to Agile methods.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program. 

Wednesday, February 10, 2016

Need to Know Everything about Implementing CMMI, ISO and Agile?

Dear Readers,

I get this a lot.  An executive at an engineering or software organization attends one of my trainings. At the break, he pulls me aside and says, “Hey, CMMI Appraiser, we’re dealing with trust issues between the “ISO/TS side of the business” (management) and the “CMMI and Auto SPICE side of the business” (engineering), and it’s causing a lot of waste.  What should we do?”

My first piece of advice is to realize that this is nobody’s fault.  It’s most likely the natural byproduct of a misguided implementation.  While the multi-model approach seemed effective at the time it was introduced, ISO/TS, CMMI and Auto SPICE have been poorly integrated in many organizations throughout North America, and as a result, management and engineering are acting like independent entities.


This has to stop, and you can make it stop.  Learn how to introduce alignment and put an end to the friction between management and engineering by attending “Integrating Multiple Process Models.”  The webinar, hosted by Broadsword, and part of our popular Everything You Need to Know series, airs Friday, February 12th, at noon Eastern. 


Integrating Multiple Process Models is an engineering strategy that integrates CMMI, Auto SPICE and ISO/TS into a single program for performance innovation.  Designed specifically for organizations that have a CMMI Maturity Level 2 or Level 3 rating and want the benefits of aligning CMMI, ISO/TS and Auto SPICE, “Integrating Multiple Process Models” gives you everything you NEED to get started.

Join us on the webinar!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, ScrumMaster, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff pioneered agileCMMI, the leading methodology for incremental and iterative process improvement. He has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about engineering strategy, performance innovation, software process improvement and running a successful CMMI program. 

Thursday, December 10, 2015

Announcing the Capability Challenge – Round 1!

Ladies and gentlemen,

Hurry, hurry, hurry! Step right up for the main event! The contestants are entering the ring, and the 2016 Capability Challenge is about to get underway on Tuesday, December 15th at 11 a.m. EST. Register now for the webinar so you can watch the bout, learn from some real-life business success stories, and help choose the winner!


Here’s the scoop on the Capability Challenge. Hosted by the CMMI Institute, and moderated by celebrity podcaster Tom Cagley of SPaMCAST, it’s a contest strictly for successful engineering and software organizations who have agreed to square off against other successful companies to demonstrate how improving capability has brought them business value and superior results. The purpose of the competition is to extend the impact of Capability Counts 2016 conference beyond the physical gathering that takes place in Annapolis, MD on May 10-11, 2016.

What:     2016 Capability Challenge Webinar Series: Round 1
When:    December 15th at 11 a.m. EST
Sign up: Click here


Help us crown the 2016 Capability Challenge Champion. The webinar is informative. It’s free. It’s a whole lot of fun, and it all starts on Tuesday. Be there!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI and performance improvement program.

Wednesday, December 9, 2015

What is CMMI and how does it work with Scrum?

Hey, CMMI Appraiser, so that I can assess whether there is a fit with our growing, Virginia-based health care technology company, I need to know exactly what the CMMI is. Please tell me what it helps companies do, and how it works with Scrum, if at all. Thank you. ~ Betsy F.

Hey, Betsy, welcome to the Capability Maturity Model Integration (CMMI)! As a certified SCAMPI Lead Appraiser who has worked in the industry for many years – including with several health care technology clients – I’m always thrilled when someone new asks about the Model and whether it works with Scrum. There are so many great ways to use CMMI and Scrum together to put your company (and your career) on the path to greatness!


First, practically speaking, there are three things to know about the CMMI. Here’s what CMMI is:

  • The CMMI is a tool to help solve business problems 
  • The CMMI is a framework and set of guidelines for changing behaviors and changing culture
  • The CMMI is a time-tested, industry-proven model for positive outcomes

And here are just six of many things the CMMI helps you do:

  • The CMMI helps you change and improve requirements churn and volatility, so that you can spend less time and money on requirements
  • The CMMI helps you be on-time and on-budget 
  • The CMMI helps you motivate your staff, and make them better at what they do
  • The CMMI helps you understand and deal with risk, before it hurts you 
  • The CMMI helps you avoid having too many meetings, unhappy customers and unpredictable projects 
  • The CMMI allows you to do what you are already doing, better

As to your question about how the CMMI and Scrum work together, the secret of CMMI and Scrum is that they are more alike than they are different. A lot of folks see CMMI and Scrum as polar opposites. But CMMI and Scrum both exist to solve problems. This makes CMMI and Scrum allies, not adversaries.

To learn how to make CMMI and Scrum work for you, check out our upcoming FREE webinars:

Monday, 12/14: “All About CMMI” -- This is a great place to start. Find out EVERYTHING you need to know about CMMI by signing up for the introductory webinar.

Tuesday, 12/15: “Agile Transformation” – Learn to take advantage of Agile for a lighter, leaner approach to solving business problems incrementally and iteratively.  Check it out!

Wednesday, 12/16: “Scaling and Strengthening Agile" -- By participating in this webinar, you'll come away with an understanding of the work that needs to be done to strengthen Agile in a way that makes sense for your organization, while staying true to Agile methods.

We hope to see you on one, two, or all three webinars ... and good luck!

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit www.broadswordsolutions.com for more information about running a successful CMMI and performance improvement program.