Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI. If you're just joining us, or would appreciate a recap, below are the first five questions we explored, followed by today's question.
Question #1: “Are projects more predictable with the CMMI?”
Question #2: “Did you experience an increase in quality or performance?”
Question #3: “Did you experience a decrease in defects?”
Question #4: “With the CMMI, are customers happier with your performance?”
Question #5: “Did you experience an ROI?”
Today we're highlighting Question #6:
Does your CMMI maturity level rating differentiate you from competitors?
74% of respondents felt that the CMMI differentiated them from the competition.
Likewise, there are many who adopt the CMMI for the marketing value of standing apart from the competition. We sought to understand the experience versus expectation of those who adopted the CMMI, relative to its ability to help them differentiate.
This question was asked for the first time in the current survey. Close to three-quarters of the respondents said yes, they felt having a maturity level differentiated them from their competitors.
Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.
We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.
*$9.99 on Amazon
Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.
Visit www.broadswordsolutions.com for more information about running a successful CMMI program.
Got questions? Get answers! Thoughts from an Agile CMMI Lead Appraiser by Jeff Dalton.
Monday, June 24, 2019
Friday, June 14, 2019
CMMI User Story #4: With the CMMI, are customers happier with your performance?
Dear Readers,
Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.
Question #1: “Are projects more predictable with the CMMI?”
Question #2: “Did you experience an increase in quality or performance?”
Question #3: “Did you experience a decrease in defects?”
Today we're highlighting Question #4:
With the CMMI, are customers happier with your performance?
In a strong indicator that the CMMI is delivering on a core promise, sixty-one percent said yes, customers are happier with performance with CMMI, while only ten percent answered in the negative. We wonder whether those who “neither agree nor disagree” have taken any steps to gauge customer satisfaction.
Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories! We’ve been sharing excerpts from our recent study of what CMMI users really think about the CMMI.
Question #1: “Are projects more predictable with the CMMI?”
Question #2: “Did you experience an increase in quality or performance?”
Question #3: “Did you experience a decrease in defects?”
Today we're highlighting Question #4:
With the CMMI, are customers happier with your performance?
In a strong indicator that the CMMI is delivering on a core promise, sixty-one percent said yes, customers are happier with performance with CMMI, while only ten percent answered in the negative. We wonder whether those who “neither agree nor disagree” have taken any steps to gauge customer satisfaction.
Be sure to check back regularly as we share results of the CMMI User Story Report right here on Ask the CMMI Appraiser.
We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.
*$9.99 on Amazon
Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.
Visit www.broadswordsolutions.com for more information about running a successful CMMI program.
We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories in the final Report, click here to access your free* copy.
*$9.99 on Amazon
Like this blog? Forward to your nearest engineering or software exec!
Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI training classes and has received an aggregate satisfaction score of 4.97 out of 5 from his students.
Visit www.broadswordsolutions.com for more information about running a successful CMMI program.
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