Monday, January 19, 2009

What is the best way to satisfy Generic Practice GP2.1?

We are just getting started and right away we're struggling! What is the best way to satisfy GP2.1 for all of the process areas?

The Generic Practices are foundational to the success of any or all of the process you deploy, and GP 2.1, "Establish and Maintain an Organizational Policy for planning and performing the process" is one of the most important.

GP2.1 is intended to set the expectation, for all practitioners, that they are to plan for AND perform the process that has been established, and that management wants them to do just that. It is an unambiguous request to plan and perform the process as intended.

Now, this set of policies should mirror your process, not the CMMI, and should clearly let everyone know what management's expectations related to performing the process are.

Not every policy is called "a policy" and some may not even exist in a "policy manual."

I have one client that created such a manual, a 100 page document with a detailed policy (bordering on process) and signatures for all the relevant stakeholders contained within its pages. Did this meet the CMMI requirements? Sure, and then some. The problem with this approach is that a) it's too much work to establish and maintain; b) it's not that valuable and c) no one will read it.

Policies can often be effectively communicated in training materials, on posters, in emails, and via word of mouth. In fact, a combination of all of these is often required to get everyone on the same page!

Good luck,

No comments: