I have been contemplating the idea of CMMI in the mental health and behavioral healthcare industries. Can you tell me if you know any organizations in these areas employing CMMI? Some in the healthcare industry are involved, correct?
The CMMI is a process model that can be adapted to any industry. Sometimes the model reads a bit like a "software only" model, but with a little context and creativity it is a powerful solution to fill the need of a process framework for any industry that plans, designs, and delivers any type of work product.
The CMMI has broad adoption by the health care industry, often with those that are partnered with the government through Medicare or Medicaid, or with those that deal with Blue Cross Blue Shield, because these are two entities that are starting to require CMMI as a framework for service and product delivery.
We often see large health-insurance providers (I always cringe when people say they are "health care providers" . . . ) adopt the CMMI, sometimes due to government mandate but also for the "right" reasons (performance improvement).
I'm not aware of any examples specific to mental health, but I see no reason why it couldn't be applied in that scenario.
I'd be interested in hearing more about your thoughts as they progress...
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