Monday, July 16, 2012

Do you intend to renew your CMMI Maturity Level?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stories.

Since the SEI’s announcement about the CMMI raised a call for more detailed information about how people are experiencing the CMMI, Broadsword has been sharing excerpts from our new study of what CMMI users really think about the CMMI.

A quick recap of the questions we’ve asked to date:

What do companies THINK about the CMMI?
After adopting the CMMI, did you experience an increase in quality or performance?
After adopting the CMMI, did you experience a decrease in defects?
Adopting the CMMI ... was it worth it?
Do CMMI Users actually get an ROI?
Adopting the CMMI - how hard is it?
What was your motivation for adopting the CMMI?
Are you satisfied with your CMMI Appraiser?

Today’s post concerns the final question we asked CMMI users:

Do you intend to renew your CMMI Maturity Level

Renewal of a CMMI Maturity or Capability Level rating must occur every three years. We wanted to understand what percentage of current adopters intended to renew.

As the chart reveals, the vast majority of CMMI Users intended to renew.

What does this data tell us? Consistent with the previous question, “Are you satisfied with your CMMI Appraiser?” in which over 90% of respondents said that they were happy with their Certified SCAMPI Lead Appraisers, over 90% plan to renew.

Most CMMI Users told us they were aware that the duration between SCAMPI “A” appraisals is three years. However, not every CMMI User is aware that, depending on their company’s current health and readiness, there may be a lot to do before the renewal. For example, this CMMI Appraiser works with many companies that commission a SCAMPI "C" to evaluate their health and readiness before scheduling the higher-cost SCAMPI "A" to renew their rating. Regardless of when they achieved their ML rating, it makes sense for CMMI users to assume they need to start their renewal process ASAP.

A final point among CMMI Users who intended to renew: Many told us that they had the best success with the CMMI when their team stopped looking at the CMMI as something they had to “do,” and started looking at it as a set of best-practices of many successful organizations that could serve as a model for them to be successful. As a result, they stopped focusing on what documents they produced, and focused more on how they were acting. They said the real performance breakthroughs came when they stopped being concerned with "CMMI certification" and thought more about what it took to be a professional company.

By contrast, CMMI Users who did not think this way about the CMMI, we found, were among the 5% who reported that they did not intend to renew.

For our final blog post on CMMI User Story analysis, check back soon right here on Ask the CMMI Appraiser.

We’ve also made the information available in an eBook. If you would like to receive the complete set of user stories all at once, simply subscribe at the top of this page to receive eBooks. Provided that you are using a valid company email address (not a Yahoo, AOL or Gmail account), we will be happy to add you to the distribution list, and send you the eBook, along with others, in coming weeks.

Like this blog? Forward to your nearest engineering or software exec!

Jeff Dalton is a Certified SCAMPI Lead Appraiser, Certified CMMI Instructor, author, and consultant with years of real-world experience with the CMMI in all types of organizations. Jeff has taught thousands of students in CMMI trainings and has received an aggregate satisfaction score of 4.97 out of 5 from his students.

Visit for more information about running a successful CMMI program.

No comments: