tag:blogger.com,1999:blog-4495426512682348971.post5798177530879270307..comments2023-09-18T07:53:51.985-05:00Comments on Ask The CMMI Appraiser!: Continuously improve? What the $%^&! does THAT mean?Anonymoushttp://www.blogger.com/profile/03437888068250649825noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-4495426512682348971.post-77578223233634664662012-08-01T21:56:45.019-05:002012-08-01T21:56:45.019-05:00Thanks John, and keep the comments coming!
I tota...Thanks John, and keep the comments coming!<br /><br />I totally agree this is a "systems thinking" problem we are all trying to solve - and guess what? Not everyone is a systems thinker.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4495426512682348971.post-31071468608630240862012-07-21T02:44:11.919-05:002012-07-21T02:44:11.919-05:00In the hands of some the system seems out of the r...In the hands of some the system seems out of the range of influence. They can use the system as an excuse to fail.<br /><br />What I find is those that don't understand systems thinking often find the reason for a problem to be a person or a person's actions. If that is where they are, there organization is unlikely to improve rapidly. When you make changes to the processes and systems in the organization you get far more powerful results than when you tell people to be more careful, not be lazy and work harder.John Hunterhttp://management.curiouscatblog.net/noreply@blogger.comtag:blogger.com,1999:blog-4495426512682348971.post-558407262785585942012-06-23T08:54:24.554-05:002012-06-23T08:54:24.554-05:00John, thanks for your comments!
Yes! We're i...John, thanks for your comments!<br /><br />Yes! We're in agreement, it's all about the system. But the system is only a model of a set of behaviors and how they interact. The system in itself produces nothing - humans produce everything (at least here on earth, as far as I know).<br /><br />I've come to observe that people sometimes become fixated on "the system" and it becomes a distraction away from personal accountability and behavior. In this example it is ALL about "changing a person's behavior" You can't fix the system unless people change they way they act, can they?<br /><br />There are WAY too many examples of consultants enticing their clients with "systems" that manifest themselves as tools, templates, binders, and libraries (the so-called "QMS approach") only to find almost no change in behaviors. This leads to the wallpaper effect - lots of evidence of improvement but no actual improvement in performance or product.<br /><br />So in the end, when it's all said and done, personal behavior accounts for most things - and we can improve that by the implementation of a system.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4495426512682348971.post-21850548643732478242012-06-23T08:02:58.975-05:002012-06-23T08:02:58.975-05:00> What does that mean? Come in earlier?
No.
&...> What does that mean? Come in earlier? <br />No.<br /><br />> Work harder? <br />No.<br /><br />> Be more serious? (They actually said that to<br />> me one time. I responded by being LESS serious).<br />No, though like all these 3 if there was a specific issue on these topics fixing the issue might be needed but that is continually improving - that is just fixing something that was broken.<br /><br />Continual improvement should result in the system being better. Fix the deploy system so fewer bugs get to production. Shorten the time to deploy. Decrease the time from bug notice to fix in production. Decrease turnover... They are not items of changing a person's behavior. They are fixes to the system that make all results from then on better. And you keep adding to that.John Hunterhttp://johnhunter.com/noreply@blogger.com